Lauren Goodman Email & Phone Number

Remote

Spearheaded the integration of a Learning Management System (Litmos and Workramp) for over 7,000 users that has enabled the swift deployment of company-specific training content to a global employee audience, leading to a 65% increase in training completions, learner satisfaction, and knowledge transfer since 2021 launch.Managed team talent (LMS administrator) and ADDIE-based project development with an Agile approach to ensure pace was kept with business needs.Created engaging, accessible asynchronous eLearning courses, job aids, microlearning videos, and facilitator guides for employee onboarding, compliance, leadership and career development, and DEI efforts.Collaborated with tech integration partners (HRIS, BI tools, Learning marketplaces) to streamline LMS functionality, curate customized learning libraries and paths, and visualize data for robust learning analytics.Collaborated cross-functionally to create eLearning best practices across the company and set a standard that reflects material and brand consistency.

Boston, Massachusetts, United States

Created engaging, accessible asynchronous eLearning courses, job aids, microlearning videos, and facilitator guides for new employee onboarding program including compliance, leadership and career development, and DEI efforts.Collaborated cross-functionally to create eLearning best practices across the company and set a standard that reflects material and brand consistency.

Louisville, Kentucky Area

Managed 20+ Learning design projects for digital learning of 70,000+ employees, from needs analysis to ROI. (Roadie of the Year finalist 2019)Identified, trained, and managed team talent (eLearning Designer) and ADDIE-based project development.Led team in creating effective asynchronous eLearning courses, microlearning videos, podcasts, motion graphics, job aids, and simulations for technical skills training.Oversaw strategic planning, production and delivery of video shoots and podcast sessions to create engaging and informative stories.Worked cross-functionally with SMEs and field operators to determine training needs and learning objectives and cohesively create learning content that is relevant and personalized for the brand. Wrote copy for all company digital training content including instructional voiceover, scenario-based videos, and podcast interviews.Oversaw quality assurance testing for all learning programs and materials to ensure proper retention and improve learner experience.Assisted in LMS administration, when needed, such as posting, editing, or managing content and running reports for content evaluation.Coached SMEs and other contributors on adult learning theory through development of training program outlines that define roles, the instructional design process, and project management.

Louisville, Kentucky, United States

Managed 50+ Learning design projects for digital learning of 65,000+ employees, from needs analysis to ROI. This included creating effective asynchronous eLearning courses, microlearning videos, motion graphics, job aids, and simulations for technical skills training.Developed compliant learning content for EEOC case that increased workplace satisfaction, safety, and performance. (Employee of the Quarter finalist Q1 2019)Developed innovative group training solutions for newly deployed customer-facing mobile app that increased customer satisfaction within 6 months of deployment. (Employee of the Quarter finalist Q2 2017)Oversaw strategic planning, production and delivery of video shoots to create engaging and informative stories.Worked cross-functionally with SMEs and field operators to determine training needs and learning objectives and cohesively create learning content that is relevant and personalized for the brand. Wrote copy for all company digital training content including instructional voiceover and scenario-based videos.Oversaw quality assurance testing for all learning programs and materials to ensure proper retention and improve learner experience.Proficient in file naming and storage conventions through use of an asset management software to help tag content for future use.Assisted in LMS administration, when needed, such as posting, editing, or managing content and running reports for content evaluation.Coached SMEs and other contributors on adult learning theory through development of training program outlines that define roles, the instructional design process, and project management.

Louisville, Kentucky

Assisted clinical faculty in the design and development of the online Bachelor of Nursing degree program with engaging, interactive, and instructionally-sound immersive, hybrid, and virtual clinical training materials and clinical programs.Provided consultative assistance to clinical training team and faculty to recommend effective uses of educational technology to enhance clinical protocol instruction, including LMS, media display and storage tools, and third-party clinical training applications.

Louisville, Kentucky Area

Facilitated, monitored, and troubleshot instructor-led clinical training webinars for clinical SMEs as well as designed corresponding slide presentationsDesigned and developed internal blended clinical training materials for a nationwide audience of healthcare professionals, including in-class curriculums, job aides, assessment tools, facilitator guides, interactive ELearning courses, podcasts, and simulations

Louisville, Kentucky

Executed marketing and advertising responsibilities including photographing and editing vehicles for future sales.Initiated and maintained digital marketing through social media and vehicle sales sites.

Bachelor'S Degree, Bfa In Visual And Performing Arts And A Bs In Advertising, 3.76

Activities and Societies: Theater Department, Alpha Psi Omega (Secretary for 2 consecutive years), Advanced ChoirBFA - Experience.

High School, 3.9

Activities and Societies: Advanced Choir, Theatre Department, Beta Club, Ambassadors Club, French Club (President senior year)