Liam Dowds is a Helicopter Pilot at Ornge. He possess expertise in brocade, storage, technical support, san, san volume controller and 23 more skills. Colleagues describe him as "I have known and worked Liam for over 10 years. While working at IBM as a Remote Technical Support Specialist for IBM disk storage products Liam managed both the hardware support and supportline (how-to) on all IBM disk storage products from entry level to enterprise level. He worked on a variety of disk storage products such as XIV, DS3000/4000/5000, DS6000 and DS8000, SVC/Storwize and FlashSystem as well as the IBM line of Fiber Channel SAN switches (Brocade based). Liam handled anything from the routine disk failures to more complex problem determination and/or how-to question across all products with dedication and complete customer satisfaction in mind. He also had to liaison with second level and sometimes third level engineering team to resolve the more complex issues. Liam took the opportunity to focus on SAN Fabric support and became a respected specialist in that field. Liam is very organized, efficient, extremely competent, and has an excellent rapport with people at all levels. His communications skills are excellent. In summary, I highly recommend Liam Dowds for any position or endeavor that he may seek to pursue. He will be a valuable asset for any organization."