-Responsible for making sure every customer leaves happy-Demonstrated the highest standard of customer service- Preparing signature and classic cocktails, martinis, serving wine and beer soeach product is always consistent- Established and maintained professional relationships with clients- Supervised and developed all new staff members in the bar- Knowledgeable of each and every product in the bar and in the kitchen- Excelled working in a fast paced, high pressure environment- Cleaning and hygienically maintaining the bar and its various equipment- Making sure bills are under the expected bill times-Going above and beyond the customer’s expectations.

As being the head Expo trainer for the rooftop patio at Cactus Club FCP my duties were; Training new expeditors under supervision of Cactus Club leaders and managers,ensuring the company's Gold StandardService training was followed throughout the process. Helping with the development of Expo training modules

Furthering my leadership role in Kelowna my duties entailed; Training new expeditors under supervision of Cactus Club leaders and managers,ensuring the company's Gold StandardService training was followed throughout the process. Helping with the development of Expo training modules

Training new expeditors under supervision of Cactus Club leaders and managers,ensuring the company's Gold StandardService training was followed throughout the process. Helping with the development of Expo training modules