• Developed Cypress test automation framework, enabling coverage of multiple IBM Cloud Security offerings• Led Agile ceremonies to increase team engagement and streamline processes, improving KPI attainment• Automated user acceptance and E2E test cases, achieving reliable, efficient, and accurate test results• Wrote comprehensive test plans, ensuring customer use case and business requirements were met• Investigated and catalogued test failures in detail, making defect resolution easier for development teams• Managed Agile team’s Jira scrum board and issue templates, improving transparency and team efficiency• Assisted in maintaining cloud infrastructure, minimizing test environment downtime for my team• Mentored team members and collaborated with other managers to guide development best practices• Developed testing dashboard website, providing valuable insights on product quality to stakeholders• Maintained Git and Jenkins CI/CD test pipelines, achieving performance and reliability goals

• Designed and implemented a mobile game application with Unity3D, to increase parent-student interaction• Integrated Unity3D application with Firebase, successfully supporting user registration and profile editing• Delivered series of educational game prototypes, making appropriate use of existing school curriculum• Coordinated project requirement meetings with stakeholders, ensuring engaging experiences for users• Documented prototype design and user testing sessions, providing clear direction for development team

• Developed and maintained a Selenium WebDriver framework for automated test coverage of IBM QRadar• Mentored full-time and student employees in test automation tools, best practices, and internal infrastructure• Created documentation for facilitating new-hire onboarding and reference for existing team members• Identified and reported product defects to QRadar development team, mitigating security and usability risks• Performed routine setup of QRadar test environments in VMWare, facilitating test framework development• Maintained Jenkins test automation pipelines, minimizing downtime and increasing stability for QA team

• Developed company website, successfully using SEO best practices to reach new customers• Documented development tools and practices, ensuring smooth transition of website ownership to client• Performed manual testing of previous company website, resolving broken links and rendering issues• Provided regular progress reports to client, covering design decisions and implementation details• Gathered design and technical requirements from client, ensuring clear understanding of expectations