Liam Mc Dermott Email & Phone Number

Johannesburg, Gp, Za

Johannesburg Metropolitan Area

Johannesburg

Johannesburg

Consultant for various initiatives/institutions on Postilion, NCR and schemes.

Johannesburg Area, South Africa

Various NCR ATM initiatives, as well as Payments Switches - Postilion, NCR Authentic, EFT Lab and Renovite

Johannesburg Area, South Africa

Mostly NCR ATM consulting for NCR/Altron. Including Win7 upgrades, new 6684 recyclers, and one of the first Win10 upgrades in SSA (others later) for major banks on the sub-continent.

South Africa

Applied Payments was established in early 2015 by a group of passionate payment industry professionals with the firm belief that change is coming to the payments industry. The majority of payment switches in the market today are based on solid - but dated - technology. We believe that there are better, more cost effective solutions and are firmly behind making this technology available to our clients.We believe that customers should come first and that good customer service is mandatory. We see our clients as business partners - people and companies that we want to build long term relationships with. We strive to provide exceptional customer service because our customers are at the heart of our business.

Johannesburg Area, South Africa

Co-founder of the Johannesburg Office. Helped to establish and grow the company’s business in the Banking IT (EFT) Support Services and Consultation arena both in Johannesburg and internationally.Fulfilled various roles due to changing needs as the company grew, including:• Specialized Payments Consultancy• Specialized Support/Operations services• Line management functions• Recruitment functions• Training/Mentoring functions• Support Services management• Onsite Project Management

Johannesburg Area, South Africa

Responsible for managing and co-ordinating all aspects of the Production installations for all Johannesburg clients. • Line management of 12 technical employees• Customer relationship management relating to Technical Support• Customer Support planning and strategy• Responsible for team growth and new employees• Ensure employees adhere to internal standards/practices• Advise clients on new business opportunities with software • Feed new business opportunities to Account/Project teams• Consultation on integration/operational processes• Monitor client compliancy with industry standards

Johannesburg Area, South Africa

S1 Project Manager for three of South Africa’s largest financial institutions (on-site at one), responsible for managing and co-ordinating all aspects of the Postilion installations at these clients. • Provide advice and guidance in the operation of Postilion systems.• Manage client-dedicated Support Engineers• Liaise with client Production Support teams and Management Teams.• Liaise with technical teams, software and infrastructure architects to ensure a stable environment for the software platform.• Provide technical expertise on the implementation and management of software installations.• Manage production issues from a S1 perspective to ensure the high availability and stability of the Postilion platform.• Some Account and Client-relationship management.• Ensure that own staff and clients maintain the correct standards and procedures agreed upon in SLAs.• Planning for client maintenance of international compliancy standards and relevant Postilion upgrades.• Plan, manage and assist with implementations/system upgrades.• Draw up technical specifications, contract addendums and SLAs for the provision of new software/functionality.• Ensuring the latest new business offerings as well as managing new and current projects.• Provide Subject Matter Expert advice for new business and IT Development teams within the product environment.• Ensure that the clients gain maximum benefit from their software installations.

Cape Town Area, South Africa

Presented training for S1 Payments Platform Products at various national and international locations. • The development, presentation and management of training courses for the company’s specialised Product Suite.• Management of the training delivery functions internationally.• Carry out technical investigations of errors/processes for fault-resolution or User Guide purposes.• Test and evaluate products in a “user working environment”.Presented both User and Specialised courses in:• Realtime• PostBridge• Office• PostCard• AtmApp• TermApp.ISO• eSocket.POS• DoubleTake

Saldanha Area, South Africa

Physics Lecturer at the Faculty of Military Science, University of Stellenbosch (simultaneously a commissioned Naval Officer). • Head of Department (2001 & 2002) with the accompanying relevant roles and responsibilities• Presentation of physics theory and experimental work to undergraduate students• Course development, planning, accreditation, presentation, supplementary materials and evaluation material

Saldanha Area, South Africa

Master Of Science - M.Sc., (Cum Laude), Laser Physics

B.Sc. (Honours), Radiation Physics

Bachelor Of Science - B.Sc., Physics & Applied Mathematics