Liam Stone Email & Phone Number

Gravesend, England, United Kingdom

Ebbsfleet Valley, England, United Kingdom

Evolve Brand ConsultancyWELCOME TO EVOLVE.We see things differently and that's what makes us special!Here at Evolve we focus on you and your brand. We maximise and innovate your business to make it the huge success you want it to be!Business Branding | Web Design | Graphics | Drone | Business Management

Gravesend, England, United Kingdom

● Responsible for managing and maintaining all assets and facilities on site.● Daily and monthly compliance checks for health and safety to keep within the guidelines of the law for the park.● Collecting and managing data log entry for compliance on all health and safety checks● Ensuring a smooth experience across the brand by working with all of our colleagues and clients at the site.● Collate financial reports and execute on end of month targets.● I collate information on Health, Safety & Compliance which involves analysing the site for risks. I would also investigate any incidents on site to determine the root cause and establish an action plan to follow.● Managing risk assessments on the site and keeping the business up to date on compliance as it changes weekly as well as regularly.● Manage a central database that I have organised in house for all staff to access should they need to retrieve a compliance or health and safety document.

Dartford, United Kingdom

● Invited by Boots to oversee all aspects of stores within the south east region. Hold full responsibility for all store manager tasks and duties and provide outstanding leadership and motivation for all team members.● Hold full accountability for the day to day operation of the store in compliance with the Standard Operating Procedures and guidelines set by the business.● Execute all facets of recruitment and training and efficiently manage and engage a team of up to 40 staff, this can vary in size depending on the store. Provide regular and constructive feedback to encourage professional development and performance.● Continually meet and exceed challenging sales targets and design several initiatives to exceed sales targets.● Expedite regular company compliance audits on all customer facing and stock management activity.● Maintain and efficiently manage a strict pharmacy area in all stores in compliance with legal requirements and standards.● Function as trouble-shooter for the company with the store currently running at +16% compared to last year.● Hold full responsibility for a business that currently makes £7M+ per year.● Completed dispenser training for medication.● Successfully ran a top 100 store in the company.● Drive all cash accounting and daily processes.● Provide exemplary leadership and motivation for three assistant managers, two pharmacists and 45 members of staff.● Nominated for Best of the Best awards.

South East, Kent

● Achieved significant business growth and expansion from four to 12 salons now employing 95 staff. Achieved via strong commercial and strategic management.● Grew the business over a four year timeframe as a business dedicated to service excellence and staff development. Achieved outstanding repeat and referral custom rates.● Held full responsibility for the day to day and strategic management of a salon chain and achieved a sustainable business model.● Drove recruitment and training and efficiently engaged and managed a team of 95 staff. Provided regular and constructive feedback to execute professional development and performance.● Constructed and met sales targets and devised several initiatives to exceed targets. Monitored competitor activity within the local area and continually remained attractive to prospective customers.● Determined sales targets for retail and services throughout the salons and used online enquiries to drive new business and leads into the salons.● Drove frequent audits on all customer facing and stock management activities. Rectified any non-conformance immediately and executed improvements.● Distributed staff schedules and accommodated holiday requests and ensured adequate operational coverage.● Ensured all customers received a polite and professional welcome in alignment with the standards of the company. Handled all complaints swiftly and diplomatically.

Support Covering Kent Area

● Received recognition of achievement for significantly enhanced revenue, operational performance, and employee development.● Promoted multiple times due to exemplary performance and strong leadership skills and continually achieved KPIs across all measures.● Youngest person in the company to have achieved Area Manager position.● Efficiently handled loss prevention and audits for stores.● Travelled between sites to support operations.

Bluewater, G

● Operated as trouble-shooter for more than 30 stores in the company and championed continuing professional development for all staff.● Executed all aspects of cash accounting.● Oversaw recruitment for staff and managers.● Monitored and tracked all facets of day to day operations for Boots Bluewater with turnover of £52M per annum and more than 100 staff.

Bluewater

● Provided exceptional leadership and motivated and engaged a complex team of diverse people.● Completed the course in six months and positioned top of the class.● Recognised for outstanding customer service, recipient of awards and got mystery shopped by kodak and received a digital cameraAdditional Experience as Sales Assistant for Boots (2006 - 2009)