Libby Fleming Email & Phone Number
Who is Libby Fleming? Overview
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Libby Fleming is listed as Platform Enablement Specialist at Outreach, a with 1363 employees, based in Seattle, Washington, United States. AeroLeads shows a matched LinkedIn profile for Libby Fleming.
Libby Fleming previously worked as Platform Enablement at Outreach and Customer Operations Enablement Specialist at Telesign. Libby Fleming holds Bachelor Of Arts - Ba, Political Science, Minors In Business And Spanish from Villanova University.
Email format at Outreach
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About Libby Fleming
With years of experience in tech, I am an enablement professional with a knack for making people excited about participating in a diverse group of training initiatives. I have proven experience in facilitation, sales enablement, and project management and use my strong stakeholder management and communication skills to align training efforts across teams and deliver exceptional results. In my current role, I support all members of the Customer Operations Organization at Telesign (Customer Success, Customer Support, Messaging Operations, & Implementation) through various training and enablement initiatives.I am passionate about creating strategic and valuable training materials that enrich people’s lives at work.
Libby Fleming's current company
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Libby Fleming work experience
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Platform Enablement
Customer Operations Enablement Specialist
Global Team Lead | Inbound Success Coaches
- Directed all programmatic new hire training efforts globally, delivering 91 new hires in 2022. - Facilitated monthly onboarding in the Americas.- Achieved 100% to goal in new hire cohort pass rates, response time, leads created, and monthly recurring revenue.- Created all training materials and e-learnings on topics ranging from sales qualification to product troubleshooting. - Developed a system to continually update and align training with metrics.- Project managed multiple projects including key changes for the Inbound Qualified Leads definitions and handover process. Utilized PM skills and collaborated with key stakeholders to produce a detailed guide for global team.
Inbound Success Coach L2
- Promoted to Level 2 Inbound Success Coach within 6 months due to high performance in pass rate, response time, units of work, and influenced revenue.
Inbound Success Coach
HubSpot is a leading growth platform with thousands of customers around the world. Comprised of a Marketing Hub, Sales Hub, Service Hub, CMS Hub, Operations Hub, and a powerful free CRM, HubSpot gives companies the tools they need to grow better.- Managed thousands of sales and technical support inquiries via live chat and phones. Delivered best in class experience for customers and identified revenue opportunities for sales organization.- Supported enablement team with facilitating trainings, shadowing, and assisting on enablement projects. - Mentored 4 new hires via weekly coaching meetings, hands-on support, and transition assistance.- Coordinated virtual and in person bonding events for team.
Content Integrity & Investigations Intern
- Analyzed large number of reviews for patterns of fraud and reported findings for review and removal. - Used ZenDesk to communicate with penalized properties.
Intern
- Provided research assistance and media relations support to a number of clients.
Colleagues at Outreach
Other employees you can reach at outreach.io. View company contacts for 1363 employees →
Jacob Jose
Colleague at OutreachBengaluru, Karnataka, India
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Abhishek A.
Colleague at OutreachGreater Seattle Area, United States
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Mohamed Fayed
Colleague at OutreachBrno, South Moravia, Czechia, Czech Republic
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Tim Pham
Colleague at OutreachSeattle, Washington, United States
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Crystal Rosa
Colleague at OutreachBay Shore, New York, United States
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Birat K.
Colleague at OutreachAtlanta Metropolitan Area, United States
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Oleksii Mudryk
Colleague at Outreach
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Joey Walvatne
Colleague at OutreachSeattle, Washington, United States
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Mark Stapelton
Colleague at OutreachCanada
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Michael Gioeni
Colleague at OutreachUnited States
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Libby Fleming education
Bachelor Of Arts - Ba, Political Science, Minors In Business And Spanish
Education record
Frequently asked questions about Libby Fleming
Quick answers generated from the profile data available on this page.
What company does Libby Fleming work for?
Libby Fleming works for Outreach.
What is Libby Fleming's role at Outreach?
Libby Fleming is listed as Platform Enablement Specialist at Outreach.
Where is Libby Fleming based?
Libby Fleming is based in Seattle, Washington, United States while working with Outreach.
What companies has Libby Fleming worked for?
Libby Fleming has worked for Outreach, Telesign, Hubspot, Tripadvisor, and Apco Worldwide.
Who are Libby Fleming's colleagues at Outreach?
Libby Fleming's colleagues at Outreach include Jacob Jose, Abhishek A., Mohamed Fayed, Tim Pham, and Crystal Rosa.
How can I contact Libby Fleming?
You can use AeroLeads to view verified contact signals for Libby Fleming at Outreach, including work email, phone, and LinkedIn data when available.
What schools did Libby Fleming attend?
Libby Fleming holds Bachelor Of Arts - Ba, Political Science, Minors In Business And Spanish from Villanova University.
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