Libby Hurley Email & Phone Number

San Francisco Bay Area

- Provided an exceptional customer experience for 500-600 customers a day, grounded in compassion, flexibility, and a service-oriented mindset while working long hours and maintaining flexibility; recognized as a top performer at San Francisco Flight Attendant Base. - Conducted staff briefings and provided on-the-job training to new flight attendants while.

Norfolk, Virginia Area

- Served as the interactive exhibit supervisor during daily operations and special events, leading live exhibit interactions and overseeing volunteer team members.. - Researched and developed talking points for history and STEM-related exhibit education. Worked collaboratively with coworkers on how to effectively present these programs to visitors ensuring.

Norfolk, VA

- Onboarded 100 new personnel for all five on-site venues, providing training for operational systems at the manager level. - Provided administrative support to the Human Resources Manager. Assisted in the development of onboarding and training resources for new hires, including employee orientation. - Established and refined processes for tracking.

- Worked in a deadline driven environment while managing a fundraising budget of $1.6 million. - Organized events for up to 300 people for St. Jude fundraising campaigns, including coordination of staffing and resources, creation of marketing collateral, and working closely with partners in construction and media. - Recruited, trained, and coordinated over.

Greensboro/Winston-Salem, North Carolina Area

- Sought out new catering clients to increase catering sales and utilized unique customer service skills, increasing catering sales by 38% over 9 months - Focused on creating exceptional experiences for patrons by emphasizing customer service. - Managed and directed the catering team to execute catering orders and implement increasingly efficient.

Lake Junaluska, NC

- Facilitated logistics and set-up for conferences and programs being held on site. - Orchestrated communication with conference organizers and presenters. - Provided on-going administrative support for all summer programs. - Assisted in the organization and management of the registration database. - Managed the assembly of welcome packets for program.

Hong Kong

Placed at the Asia Pacific Mission for Migrants in Hong Kong, SAR and Lake Junaluska Conference and Retreat Center in Lake Junaluska, NC.

Hong Kong

- Created and implemented an international ticket raffle to raise funds for the organization. - Trained raffle managers across the world on rules and procedures by utilizing online collaboration tools such as Skype and Google Suite. - Composed and edited articles and essays for company publications. - Integrated with the migrant community and assisted in.

Emory, VA

- Recruited and cultivated relationships with potential students by attending college fairs, visiting high schools, and coordinating visits to the E&H campus. - Assessed grading metrics and students' personal experiences to admit students. - Coordinated on-campus events, such as visit days for prospective and committed future students. - Provided campus.

Emory, VA

Served as logistics coordinator for the Emory & Henry Phonathon. Trained student callers in customer service techniques. Coordinated and supervised student callers during Phonathon.

Emory, VA

Provided leadership and mentorship to upperclassman residents. Created and implemented academic and professional development programming.

Arlington, VA

Facilitated event planning initiatives by creating databases, organizing mailings, and assisting with office management. Shadowed employees as they developed fundraising, public relations, and marketing strategies.

Bachelor Of Arts (Ba), Theatre And History

Activities and Societies: Alpha Psi Omega, Delta Omicron Pi, Greek Council, Cardinal Key National Honor SocietyOutstanding Senior Award.

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