Lillian Sauer Email & Phone Number

Beverly Hills, California, US

-Develop, implement, and manage an integrated project plan to ensure the successful completion of all program deliverables.-Manage all local and global programs by collaborating with XFN partners and external vendors. Projects encompassed enterprise redesign of all TM1 Apps, design systems, and backend navigation.-Establish and maintain clear objectives.

Newark, CA, US

-Ran 30+ technical operational data center initiatives for our largest client Meta, spanning 13 data center sites globally, on time or ahead of schedule-Managed the day-to-day operations and program roadmap to ensure departmental objectives and key results (OKRs) were achieved efficiently and effectively-Developed a project charter with clear milestones to.

San Francisco, California, US

-Identified critical paths that focus on key areas and program initiatives as related to strategic roadmaps discussion-Actively advised and provided guidance to the business units around scheduling, labor management and leave management-Revitalized performance by leading large-scale global change management while sustaining a culture of excellence-Managed.

San Francisco, California, US

-Coupled with our marketing teams to amplify collaboration and improve sales outcomes-Secured customer satisfaction feedback and synthesized results to capture critical insights and develop innovative operational improvements-Identified gaps in service, training, and integrated corrective action plans to address customer requirements -Formulated and.

San Francisco, California, US

-Curated targeted program content across a variety of media, including in-person education, videos, and webinars-Championed the brand vision across community and education channels by producing industry-leading educational content for customers-Maintained the company's image through the implementation of marketing and product initiatives-Partnered with.

OO

-Drove a team of contingent front-facing Client Representatives to produce high-quality results equivalent to those of in-house employees.-Created metrics to measure the ROI of new clients and quickly address concerns or areas of opportunity-Maintained an agile environment through a three-fold volume increase over a year, successfully maintaining a low.

OO

-Developed roadmaps and launched a program to transition clients to the QuickStart Program, successfully improving client retention and satisfaction-Trained and facilitated the contingent workforce management system to end users to include the technical aspects, change management, and practical adoption