Linda Chan Email and Phone Number

BIGBPS offers flexible hiring for start-ups, small business, and small and medium enterprise.BPS utilizes advanced technologies to automate business needs. Our goal is to diagnose inconvenient problems by providing automated solutions for your choosing.BIGBPS is committed to help small business owners get out of technology overwhelm and step into their zone of genius.

Analyzed and researched the banking market. Evaluated new market opportunities and threats.Analyzed the mortgage customer base. Monitored sales and profitability of all the mortgage products. Initiated mortgage rate changes to maintain the desired profit margin.Analyzed the credit card customer base. Monitored credit card users behavior and report on the effectiveness of promotional campaigns. Captured market changes, competitor moves and published daily market digest to top executives. Built a Business Intelligence dashboard to report on daily sales performance.Built a Market Intelligence Portal using Sharepoint.Led and coached the Online Sales Portal Project team. Developed a credit card comparison model to identify the best reward credit card program in Canada. Proposed an online sales strategy.Recommended regional market management. Created a framework to monitor the market opportunities and risks of the current and future mortgage lending business.Sat as an active member in the Deposit Pricing Committee.Sat as a senior advisor to the SharePoint implementation project.Sat as an active Lending Solutions Committee member.

Conducted market research, competitive analysis and internal data analysis to help strategize the lending and deposit business of the bank.Implemented a knowledge management portal for executives and managers to access the most current market information, product news, competitors' profile, and banking product analysis.

Developed research plans and performed competitive research, conducted trade area analysis, GIS analysis and banking product analysis.

Developed and built the first Intranet for First Calgary Financial.Designed and implemented the employee bonus online calculator.Implemented First Calgary Financial's new corporate website, including all project components from concept to development. The website received the 2003 Achievement in Market Excellence Award from the Marketing Association for Canadian Credit Unions.

Developed online applications for business clients. Completed all phases from initial consultation, business analysis, and business proposals. Hands-on web development.Planned and developed the Video Headquarters (VHQ) online movie reservation system.Built a complete corporate website for Davinci Homes from concept to development over a period of 18 months, the website was listed finalist in the 2002 SAMS Award.

Managed projects involving the design and implementation of corporate websites. Customers included Cinnzeo, Watertown and Carma Developer.Defined project scope, developed project plans and managed project schedules and resources.Managed and implemented 10 new websites for Carma Developer's communities and subsidiary builders.

Conducted MS Office and basic HTML training.