Linda Chan

Linda Chan Email and Phone Number

Marketing Strategist I Experienced Leader I Community Builder I Experiential Marketer I Storyteller I Customer Acquisition, Growth, Retention & Advocacy @ YMCA Calgary
calgary, alberta, canada
Linda Chan's Location
Canada, Canada
About Linda Chan

If you can dream it, you can do it! For me, no idea is ever too big. In fact, the more complex the problem, the more opportunities it presents to do something extraordinary. As an experiential marketing strategist, event extraordinaire, culture/community builder, dreamer, and doer, I enjoy joining companies during their building stage. At this phase, budgets and teams are lean, making impact crucial. The best way to win? Through creativity, innovation, humility, passion, and teamwork!One of my unique talents is envisioning strategic company goals and translating them into memorable and impactful go-to-market strategies. I achieve this by creating remarkable programs, events, and campaigns that leave customers and prospects feeling supported, engaged, and connected.With the majority of my career in the tech industry, I excel at navigating high levels of ambiguity. Over the years, I’ve helped companies elevate their brand presence, launch new products, grow pipelines, develop content funnels, build communities, and produce revenue-generating events to support client acquisition, growth, and retention.Whether at work or outside of it, I believe everyone is super strong and unstoppable. As a natural coach, I love guiding, enabling, and empowering individuals to be their best and do their best. This passion also led me to pursue a part-time career as a group fitness instructor. It's soul-charging to witness real-time transformations – frowns turn upside down, dry shirts turn wet, people get stronger, and confidence soars high!Core Competencies Strategic Planning & Change Management I Brand Development I Demand Generation | Content Marketing | Customer Experience Design | Meetings & Events Planning I Event Production I Trade Show Strategy and Execution I Field Marketing I Product Launches | Community Development & Engagement | Partnership Development & Contract Negotiations I Training & Enablement | Client Acquisition, Growth & Retention | Public Speaking | Team Leadership I Project Management

Linda Chan's Current Company Details
YMCA Calgary

Ymca Calgary

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Marketing Strategist I Experienced Leader I Community Builder I Experiential Marketer I Storyteller I Customer Acquisition, Growth, Retention & Advocacy
calgary, alberta, canada
Website:
ymcacalgary.org
Employees:
283
Linda Chan Work Experience Details
  • Ymca Calgary
    Director, Strategic Communications And Engagement
    Ymca Calgary May 2023 - Present
    I lead the development of our corporate narrative and elevate our brand through strategic storytelling, public relations, and community engagement initiatives. Collaborating closely with senior leadership and multi-disciplinary teams across strategy, experience, fund development, marketing, and operations, I drive integrated communication strategies that have reintroduced our nonprofit as a trusted charity in the city. Through collaboration and a shared vision, our efforts have significantly boosted brand awareness and program growth, expanded our customer and donor base, and increased customer satisfaction and recommendation scores.
  • Benevity
    Marketing Director, Community And Collaboration
    Benevity 2020 - 2023
    Calgary, Alberta, Canada
    In response to growing client demand for deeper engagement and connection, I founded and led the Community and Collaboration team to create a client-led community that combined online forums, in-person events, and our industry-leading conference, Goodness Matters (now Benevity Live!). This initiative addressed the isolation many clients faced in their roles, offering a space to connect, learn, and grow. As a result, we strengthened Benevity’s category leadership by delivering a unique community experience that competitors couldn’t match, enhancing client engagement, retention, and advocacy.
  • Benevity
    Senior Marketing Manager, Brand And Demand Generation
    Benevity 2016 - 2020
    Calgary, Canada Area
    I joined Benevity during its startup phase, shortly after securing Series C funding, to help shape its brand and growth marketing strategies. My role focused on elevating the company from a promising startup to a recognized category leader by driving thought leadership, strengthening client relationships, and leading demand generation initiatives. Collaborating with multi-disciplinary teams spanning product, customer service, marketing, creative, and sales, I developed and executed strategies that increased brand visibility, generated leads, and positioned Benevity as a trusted voice in corporate social responsibility.
  • Core-Mark International
    Marketing And Customer Experience Lead
    Core-Mark International 2015 - 2016
    Calgary, Alberta
    Reported directly into the divisional president. Managed the Customer Service and Marketing functions. Worked with other functional leaders to increase merchandising revenue and grow existing client revenue. Established a new Retail Marketing function and opened up new marketing channels to increase existing client sales revenues.
  • Smart Technologies
    Marketing Manager, Enterprise Business Unit
    Smart Technologies 2011 - 2015
    Calgary, Canada Area
    In the Enterprise Business Unit, I played a pivotal role in establishing and expanding our market share. Working with cross-functional team members, I played a key role in developing buyer personas, strategizing events, and executing integrated marketing campaigns and channel enablement strategies. These efforts significantly elevated brand awareness, drove lead generation, and accelerated deal closures.
  • Intergraph Canada Ltd.
    Regional Marketing And Events Manager
    Intergraph Canada Ltd. 2007 - 2011
    Reported directly into the Canadian Vice President of Sales. Drove the planning and execution of regional conferences. Developed integrated marketing campaigns including email,, sales, direct mail and sales enablement to increase pipeline and close deals. Created an ROI calculator to measure successes of trade shows and events.
  • Conventionall Management
    Event And Meeting Planner
    Conventionall Management 2006 - 2007
    Calgary, Canada Area
    Reported directly into the founder. Planned and executed on a variety of events including conferences, trade shows, one day meetings.
  • Telus Communications
    Customer Marketing And Loyalty Specialist
    Telus Communications Jun 2000 - Sep 2006
    Calgary, Canada Area
    Manage a team of 25 outbound sales agents, helped increase employee retention and provided sales coaching to grow agents into top performers. Trained over 170 outbound sales agents with graduates making it to the top 10% within three months of graduating.

Linda Chan Skills

Lead Generation Email Marketing Marketing Strategy Marketing Communications Product Marketing Social Media Marketing Salesforce.com Product Management B2b Marketing Marketing Management Marketing Automation Account Management Multi Channel Marketing Trade Shows Integrated Marketing Marketing Online Advertising Event Management Demand Generation Direct Marketing Advertising Google Analytics

Linda Chan Education Details

Frequently Asked Questions about Linda Chan

What company does Linda Chan work for?

Linda Chan works for Ymca Calgary

What is Linda Chan's role at the current company?

Linda Chan's current role is Marketing Strategist I Experienced Leader I Community Builder I Experiential Marketer I Storyteller I Customer Acquisition, Growth, Retention & Advocacy.

What schools did Linda Chan attend?

Linda Chan attended The University Of Calgary, Mount Royal University, Bow Valley College, Northern Illinois University.

What skills is Linda Chan known for?

Linda Chan has skills like Lead Generation, Email Marketing, Marketing Strategy, Marketing Communications, Product Marketing, Social Media Marketing, Salesforce.com, Product Management, B2b Marketing, Marketing Management, Marketing Automation, Account Management.

Who are Linda Chan's colleagues?

Linda Chan's colleagues are Wesley Gausman, Richard Delinela, Carole Savoie, Sabrina Putman, Abby Skinner, Andrew Mcallister, Brook Mckenna.

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