Linda Pirro Email & Phone Number

Centreville, Virginia, United States

• Posted rent checks and managed delinquent accounts. Processed final account statements. • Collected $50K+ in bad debt recovery from submitting LeaseLock claims for previous tenants. • Investigated and resolved resident concerns via email, phone, and in person. • Completed weekly accounting checklist and month end reports. Managed documents in SharePoint.• Educated new tenants, conducted property tours, and assisted with lease renewal program.

Mclean, Virginia, United States

• Assisted HR in applicant tracking system, managed calendars, and processed expense reports.

• Completed monthly community summary and budget variance report.• Created purchase orders and processed invoices and reimbursements in Ops Technology. • Trained new leasing hires and scheduled meetings in person as well as virtual on Zoom and Teams.• Mastered RealPage software system for managing resident accounts and electronic lease documents. • Achieved delinquency and occupancy goals during the pandemic at the Elms at Centreville community.• Demonstrated superior customer service with community Resident Satisfaction Survey score of 4.74/5.0.• Conducted lead follow up by email and phone with prospective residents in Lead2Lease and ILM system.• Oversaw office supply inventory, managed busy office calendars, and responded to resident needs.• Planned resident events, created newsletters and flyers, drafted and proofread emails to residents, completed outreach, and managed social media including Hootsuite, Twitter, Facebook, and Instagram.• Toured prospective residents and ensured a smooth move in/move out process for residents.

Reston, Va

• Managed order fulfillment process for rehabilitative products including job ticket creation, invoicing, payment collection, packaging/shipping, inventory management, and customer service.

Sterling, Va

• Provided accurate, large volume data entry into Intellipath computer system for skin biopsies• Handled medical billing, insurance processing, and customer contact for past due balances• Primary telephone support for confidential info working with patients, dermatologists, and labs

Vienna, Va

(Temporary position through Manpower staffing company to assist with busy season)• Facilitated US Government procurement by providing seller registration support and critical bid validation to ensure compliance with terms of use• Obtained key information needed for buys through extensive Outlook e-mail correspondence with sellers and account managers in a fast paced environment

Chantilly, Va

• Created purchase orders and organized apparel for custom screen printing• Entered data for new products into Counterpoint computer system• Offered sales assistance to customers at the retail store, swim meets, and sizing events