Linda Bloom Email & Phone Number

New York, NY, US

• Expert in project management and enhancement of the Banner Student Information System, to support academic student records and administrative operations. Responsibilities include: data analysis, maintenance.
• Review, implement and maintain the Banner Student Information System, ensuring full operations and with up-to-date third-party applications and security updates.
• Collaborate with academic and administrative departments to configure Banner according to institutional business designs and tailored to optimize performance and functionality.
• Assess and enhance the Banner system to maximize efficiency. Including identifying daily operations opportunities for improvement and to recommend implements accordingly.
• Work closely with colleges and universities to identify Enterprise Resource Planning (ERP) requirements with Ellucian Banner and third-party applications. Establish and maintain effective communication with clients to.
• Collaborate with the Ferrilli Service team to share insights, best practices, and contribute to the overall success of the college and university.

Greater New York City Area

• Chair of the Technology Committee
• Using data analytics to increase the demographic scope, marketing, and participant communication
• Maintain and enhance the Association's website, and social media pages
• Communicate conference information to attendees and steering committee
• Manage domain, registry, and email system

Rockville Centre, NY

• Collaborate and work with development managers to strategize processing plan to digitize college catalogs using SmartCatalog from Watermark. Manage and drive key initiatives to execute personal and team project goals..
• Successfully prepared documents for third-party software implementation and maintenance of Internet and social media updates.
• Support and provide insight in team meetings; brainstorming sessions to help develop protocols to meet and exceed company objectives.
• Based on adaptvie learning instructional design techniques, development audience specific user guide for self-guided skill development.

Greater New York City Area

• I functioned as a technology SIS / ERP administrator and played a key role in identifying system inaccuracies to create more fluid administrative short / long-term planning and data output including Registrar student.
• Interacted with provost office to evaluate curriculum-scheduling operations in order to automate 50% of campus room assignments and course planning, which met several key deliverables.
• Resolved complex problems affecting operations management and business related to administrative actions, help desk, and student services; proactive leadership to lead to an increase in workflow by 15%.
• Instrumental in providing streamlining methods, potential costs controls, and department collaboration to modernize operations, workflow charts, and diagrams for production team compliance with semester deadlines.
• Engaged with IT Systems to plan / maintain third-party software integration, upgrades and patches. Including Banner 8 to 9 and 25LIVE to 25LIVE Pro.
• Created end user training materials for staff development to aid in a uniform process.

Greater Atlanta Area

• I consulted with a College to identify requirements needed for a systems upgrade through a gap analysis. In this role, I also developed a training program and materials and in collaboration with IT and academic.
• Successfully addressed ERP systems to enhance usability and functionality during system upgrade; initiative solved critical concerns impacting operations management and business direction.
• Acknowledged for overseeing onsite training while communicating best practices to anticipate and minimize errors during upgrade.

Brooklyn, NY

• I served as liaison to academic and administrative departments; devised data and technology enhancement strategies to identify utilized and under-utilized processes, reduce expenses, modernize operations, and revamp.
• Utilized data analytics / research to improve technology / help desk, and student service support. Allowing Leadership to boost registrar operations by 15%.
• Operated as ERP / SIS systems SQL administrator and liaised with IT and facilities to improve space, policies, and inventory protocols with third-party software compatibility and integration.
• Acted as team member for self-service student planning system; managed IT upgrades, test plans, and bench performance including training publications for self-guided YouTube tutorials, website, and prototype Registrar.
• Collaborated with academic departments and provost office to initiate new projects online development and strengthen services; proactive initiative successfully aligned processes to capitalize on technology and improve.

Greater New York City Area

• I managed campus space for courses / events through Registrar, Vice Provost office and Academic departments. I also functioned as department / IT liaison to create and drive new initiatives and maintain daily.
• Lead various initiatives as the functional administrator for setup, upgrade and deployment of 25LIVE. Partnered with departments and faculty regarding courses, technical requirements, and training for ERP / SIS.
• Charged with managing and developing room assignment staff, in collaboration with union, work-study, and graduate assistants.

Greater New York City Area

• I played a key role as graduate assistant and as start-up administrator / project leader for online program while using LMS, Moodle, Adobe Connect and Captivate. I also presented digital research and.
• Managed operations, communications, and technical support for global participants in diverse environments, corporate settings, and low-technology locations.
• Created materials for in-house / online courses, and self-guided tutorials for mobile learning.
• Developed resources for global and diverse audience with synchronous / asynchronous learning tools.

Greater New York City Area

• I assisted administrators, faculty, staff, and students in informational technologies and development for Adobe Suite, Adobe Connect, Blackboard, Moodle, online courses. Using Turning Point, iClickers, web conferencing.
• Tasked with managing Adobe Connect LMS and training for global courses, projects, and initiatives.
• Spearheaded technology initiatives and managed technical requirements for academic and computing website.Manage blended/online learning programs and continuing education course.
• Collaborate with administrative/staff/faculty through academic departments to identify appropriate methodologies, strategies and programming for online content design using multimedia applications.
• Administrator and creator of self-guided simulated training tutorials (Adobe Connect, Captivate, Blackboard, Sakai, SPSS).
• Conduct training's to identify learning requirements for target audience, focusing on federal, state and FERPA guidelines related to online/digital learning.

Greater New York City Area

• Manage blended/online learning programs and continuing education course.
• Collaborate with administrative/staff/faculty through academic departments including Continuing Ed classes and database applications via Ellucian (Banner).
• Identify appropriate methodologies, strategies and programming for online content design using multimedia applications. Administrator and creator of self-guided simulated training tutorials (Adobe Connect, Moodle.
• Conduct training's to identify learning requirements for target audience, focusing on federal, state and FERPA guidelines related to online/digital learning.
• Member CEO&I web portal design and development.
• Project Manager for pedagogical design and digital development and delivery of online programs for faculty. Including online Nursing program and Columbia Coaching Certification Program.

Greater New York City Area

• I developed and taught online courses in the area of Instructional Design and Technology and Web Development
• Course included: Foundations of Distance Learning, HTML/CSS/ASP Coding for Web Design, Education and Training, Courseware Authoring, E-Education in the Global Environment, and E-Education Capstone, Website Development.

Washington D.C. Metro Area

• ACICS Evaluator of new/expanding online learning programs for independent accredited colleges.
• Review new grants and reviewed student relations and educational activities as related to online and mobile learning.

M.A.

B.S.

Bachelor Of Arts (B.A.)