Lindsay Morley Email & Phone Number

Halifax, Nova Scotia, Canada

Halifax, Nova Scotia, Canada

Dartmouth, Nova Scotia, Canada

Dartmouth, Nova Scotia, Canada

Nova Scotia And Newfoundland

Halifax, Nova Scotia, Canada

Halifax, Canada Area

Adecco Halifax partners with organizations of all sizes in Nova Scotia and Newfoundland, ranging from small businesses to Fortune 500 companies, to help them address their most urgent staffing challenges. I specialize in the following skill sets: 1) Information Technology2) Engineering & Engineering Technologists3) Skilled Trades 4) Light Industrial 5) Sales/Business DevelopmentWe actively partner with Atlantic Canadian companies who operate in a Controlled Goods environment, and we have the ability to complete these security clearances in-house in 24-48 hours. We also have the ability to complete all other federal security clearances.Adecco Halifax is a proud supporter of the Shriner's and the Hospital Activity Book for Children, which benefits sick children and the Make A Wish foundation.Adecco is the leading provider of recruitment & staffing solutions in the world. Within Canada, Adecco has a network of over 60 branches, servicing thousands of Canadian organizations each day by providing the top talent they need to succeed in today’s competitive market. Call Adecco Halifax at 902-423-3344 or email me at lindsay.morley@adecco.ca

Lake Echo, Nova Scotia, Canada

The Staples Business Development Manager focuses on developing & growing Staples’ customer’s sales across both our retail and delivery channels. Monthly and quarterly communication with customers, both outbound and inbound in nature, includes making sales calls focusing on capturing sales in categories customers are not buying from Staples today. Business Development Managers are responsible for utilizing their internal systems to collecting marketing intelligence and customer data during interactions with their customers, which can then be leveraged during future sales calls. The Business Development Manager is wholly responsible for the satisfaction, growth and development of his/her account base of approximately 750 accounts, while utilizing internal resources to overcome obstacles. With the main goal of growing their customers’ share of wallet with Staples in mind, sales calls placed by the Business Development Manager should be focused on discovering and analyzing their customers’ specific needs, both general and those that are industry-specific. It important to know that customer’s in the Business Development Manager’s book of business are underperforming based on the same vertical & same business size of similar industries. The Business Development Manager is required to position and promote the most appropriate features/benefits of Staples to positively influence their customers’ spend. The Business Development Manager should create a sense of urgency for their customers to purchase with Staples through personalized and targeted conversations, while leveraging the most appropriate collateral to drive conversion and sales.

The Account Management Program focuses on retaining and developing above average Staples.com Customers. Monthly, Quarterly and Semi-annually contacts range from sales calls focusing on differing products and categories to service escalation calls. The Account Manager is wholly responsible for the satisfaction, growth and development of his/her account base of 1500+ accounts. Utilize internal resources to overcome obstacles. Discover and analyze prospects needs, determine which features/benefits of Staples will appeal the most to the customer and present those features/benefits to the customer. Create a sense of satisfaction as related to purchasing with Staples based on offers presented. Meet or exceed productivity requirements. Collect marketing intelligence and customer data as required. Leverage marketing dollars used throughout Staples, Inc. to proactively sell Staples products. Generate sales dollars for Staples.com and Staples Retail Stores. PRIMARY DUTIES AND RESPONSIBILITIES•Meet or exceed productivity goals •Maintain an average talk time •Handle all callbacks or inbound calls. •Utilize contact management software and order entry system to track and capture appropriate and required information. •Strong organization, time management, and decision-making skills are necessary. •Promote Staples features and benefits appropriately based on customers’ needs. •To actively drive account base to purchase each month. •Solve all service escalation for every account managed, proactively contact the party responsible for solving the customer’s dilemma and follow through to ensure customer satisfaction. •Act as customer’s primary liaison to Staples in regards to product, pricing, billing, etc.

Camp Coordinator •Managed all aspects of camp and lease•Oversee the day to day operation of the front desk and camp clerks•Ensured all daily reporting to clients and corporate office were sent within acceptable time frames•Liaise with security and followed through with all security issues reported•Ensured camp was operating in a cost effective manner•Ensured safety meetings were held and attended contractor meetings daily •Inspected dormitories, recreational, and food service areas including the kitchen on a weekly basis

Team Leader •Responsible for coaching and supporting Team Supervisors•Ensured client service levels and budgets were met on a consistent basis•Guided individuals toward goal achievement using negotiation, teamwork/collaboration, motivation and staff development•Demanded a high degree of adaptability and flexibility in a fast paced; rapidly changing environment. Training/Sales Coach •Responsible for improving sales and quality performance of individual Sales and Service Representatives by monitoring their calls and coaching them individually and in groups on ways to improve their sales performance•Facilitated 6 to 8 week courses in a classroom environment, with up to 40 students focusing on Customer Service and Sales skills•Responsible for all payrolls, admin and students score cards for 90 days after their training was completed

Business Administration

High School

Education record