Lindsey Mancuso Email & Phone Number

Princeton, New Jersey, United States

Lead a team of Sales Support Analysts in collecting, researching, and verifying account information for accurate set up, pricing, proposal generation, and contract execution for all of NRG’s products and services to its customers and brokers.

Iselin, Nj

•Lead Sales Effectiveness projects aimed at delivering new content, strategic change, or product/process improvement through effective communication, impactful training, and timely delivery.•Create training and communication rollout plans for change initiatives by understanding the level of impact, recommending a timeline and delivery method, and outlining key training points to Subject Matter Experts that are relevant to Sales.•Design and execute an annual, sales self-assessment to gather data on core competencies to observe gaps and determine actions to assess needs.•Compose a weekly sales communication with pertinent, streamlined, and timely updates to Sales. •Assist in the creation and delivery of a Sales Manager Development Program to establish a coaching culture across Sales.

Iselin, Nj

•Coordinated with SMEs to determine training agendas, specify key takeaways, and facilitate training sessions to Sales.•Planned and executed a Commercial Leadership Development program for Managers aimed at investing in their commercial development at Direct Energy. Coordinated with groups across the business to deliver content that increased participant’s commercial knowledge and enabled them to make connections to their role in Sales.•Revamped the weekly sales communication by researching new technology, modernizing the appearance, and redefining the purpose and intent. Enabled readership data and insights to track engagement, observe interest, and adjust messaging.•Maintained a SharePoint Resource Center with pertinent sales documents by consistently organizing the layout and logic to allow for improved ease of use by Sales.

Woodbridge, Nj

•Supported Account Managers selling oil, natural gas, and electricity to large, commercial & industrial customers by providing RFP fulfillment, pricing, and contract generation.•Responsible for on-time completion of pricing requests by compiling usage data from utilities, submitting pricing requests in Salesforce, requesting credit reviews, and generating executable contracts.•Served as an extension of Sales by communicating directly with customers to assist in energy purchasing decisions.•Identified customer savings opportunities by analyzing Deals Expiring and Market Opportunity reports.

Woodbridge, Nj

Woodbridge, Nj

Participated in a 3 month intensive energy commodity and sales training program for new college hires to understand the full scope of Hess Corporation and the energy industry. Partnered with Account Managers to learn sales techniques by accompanying on customer visits and participating in role play training scenarios.