Lindsey Maldonado (Snow) Email & Phone Number

Charlotte, NC, US

• Implemented Workday as part of the core HRIS project team, leading conversations around business processes, managing tasks and deadlines, and influencing Talent leaders to make crucial project decisions
• Oversaw change management in the shift to Workday, including the recruitment and training of change champions and creation of tailored communication and training for administrators, leaders, and teammates
• Presented company-wide to all teammates, managers, and stakeholder groups on topics related to the Workday implementation, demonstrating an understanding of the unique impact on various groups
• Act as a consultant for the HRIS team in planning, supporting, and managing requests and projects for Talent Partners including those related to talent rhythms, organizational alignment, business processes, application.
• Led the HRIS side of the Greenhouse implementation by making critical design decisions, providing technical specifications, and providing ongoing support as the technical owner
• Co-lead the Women’s Meetup Group for teammates by facilitating monthly meetings and ally-friendly events and overseeing the creation and execution of the inaugural Women’s Meetup Group Mentorship Program

Charlotte, NC, US

Charlotte, NC, US

• Worked extensively within AvidXchange’s HRMS (Human Resources Management System) to pull reports, look up candidate information, assist leaders, and maintain accurate teammate data
• Innovated several candidate processes in collaboration with 15 TA team members and the greater talent team; worked with stakeholders, balanced conflicting priorities, made necessary improvements, and effectively.
• Oversaw pre-boarding and aspects of onboarding for new teammates, including the tracking of equipment shipping details, welcome and Day 1 communication, I9 e-verification, and onboarding forms
• Provided exceptional customer service within 48 hours to 1700+ teammates through a shared Talent inbox
• Assisted in the training of 4 new Talent Coordinators by creating onboarding plans, maintaining detailed Standard Operating Procedure documents, and checking in frequently to ensure cross-functional success

Charlotte, NC, US

• Oversaw annual recruitment and selection processes for 80+ para-professional staff across 5 roles, reviewed 150+ resumes and applications to screen eligible candidates, and planned 80+ individual and group interviews
• Hired, trained, and led a team of 30+ para-professional staff who executed 20+ annual student orientation sessions for over 10,000 participants
• Created, audited, and implemented comprehensive onboarding programs for staff, trainings included team development, peer accountability and mentoring, and conflict management
• Coordinated travel logistics, accommodations, and itinerary for over 30 participants attending annual Southern Region Orientation Workshop (SROW) in multiple locations across the Southeastern US
• Conducted staff performance evaluations and exit interviews focused on key performance indicators (KPIs) and areas for growth; created and maintained all employment-related paperwork
• Provided constructive interview feedback and resume critiques for all submitted applications to prepare candidates for future leadership and employment opportunities

Knoxville, TN, US

• Orchestrated all aspects of annual Family Weekend program for 4500+ attendees; coordinated volunteers, planned events, managed entire budget, oversaw reservations and ticket sales, and solicited vendors
• Assisted in the coordination of logistics, dates, budgets, staffing, and implementation of all other internal and external department events
• Managed program budgets totaling over $340,000 and reviewed annually to ensure effective administration
• Coordinated with 20+ other offices to update training content for para-professional office staff
• Oversaw the year-round student leader development and supervision for all 40+ orientation program staff, including recruitment, selection, a six-month onboarding process, and end-of-term evaluations
• Supervised three graduate-level professionals and 40+ para-professionals; overseeing schedules, one-on-one evaluations, disciplinary procedures, and individual and team conflict management

• Assisted in the creation of an online orientation curriculum for 1000+ transfer students by assessing students’ current experiences and needs, while accommodating for unique characteristics of this population
• Reviewed and benchmarked current orientation practices with similarly-sized institutions to outline and prepare a modified program plan based upon best practices
• Collaborated with campus partners in gathering content to ensure use of the most up-to date information
• Maximized student engagement with modules by utilizing different formats to accommodate learning styles

• Advised students on topics including major/career exploration, resume and cover letter critiques, internship and part-time job search strategies, graduate school applications, and career fair preparation
• Oversaw the coordination of all CDC outreach events, monitoring online request forms, communicating with student leaders, overseeing staffing of events, and tracking attendance for 50+ presentations per semester
• Compiled, synthesized, and reported data to assess career services and programs, such as the 2016-2017 Career Attitude Survey with 2500+ University Division student respondents
• Created and/or led outreach workshops and presentations to groups of 20 – 200 students on topics related to services, overall career development, and student success
• Collaborated with a team of 12-15 professional career coaches to coordinate and execute events such as the annual part-time jobs fair, providing customer service to 80+ employers and 2900+ students

• Prepared, organized, and planned logistics for a nationally recognized, six-day, off-campus retreat
• Created marketing materials leading up to the program, utilizing Photoshop and social media accounts
• Designed and oversaw the production of t-shirts given to participants and staff members
• Responded to emergency situations and used crisis management protocol as needed for 60+ students
• Planned curriculum for and co-taught a six-week follow-up leadership course to 20 student participants

Bay Village, Ohio, US

• Advised 11 executive board members on matters regarding collegians with special status requests, risk management, and event planning, through weekly meetings with the leadership team
• Assisted the Vice President of Recruitment in the planning and execution of Spring Panhellenic Recruitment, working alongside 15+ committee members with a budget of $10,000+
• Planned and executed membership development events such as executive board transition meetings
• Supported executive board members alongside nine other advisory board members through additional events in which an advisor was needed, such as initiation rituals and advisory board voting procedures

Denver, Colorado, US

• Planned and facilitated 25 orientation sessions for new, transfer, and adult students, preparing schedules, rosters for academic advisors, special accommodation requests, and other materials
• Delivered welcome presentations for up to 130 family members and guests, giving an overview of the institution’s history, orientation schedule, resources for students, and important policies and deadlines
• Assisted in supervision of 16 student orientation leaders, preparing eight of their compiled evaluations and meeting individually to review comments, answer questions, and provide additional feedback
• Designed and presented a resume workshop to 50+ student staff members across campus

Chicago, IL, US

• Provided support for summer conference groups comprised of over 5,500 participants and guests
• Oversaw all pre-arrival preparation and post-arrival event execution for four conferences, including room reservations, rosters, identification cards, dining and catering services, facility inspections, classroom and.
• Responded to 24/7 inquiries and emergency situations in an on-call conference staff rotation
• Utilized StarRez, Persona, and CBORD systems to manage data and access for conference guests

Gainesville, Florida, US

• Developed a community within the residence hall by leading interactive activities, facilitating mediation between roommates, and enforcing community standards for 33 residents each semester
• Organized and executed large-scale area events aimed at first-year students living on campus
• Responded to situations of crisis and upheld the emergency procedures outlined by the Department of Housing during on-call duties

Gainesville, Florida, US

• Entrepreneurship and Empowerment in South Africa (EESA)
• Empowered South African entrepreneurs within historically disadvantaged townships to help make their startup ventures sustainable, and experienced a global view in the business sector
• Leveraged resources and used guerilla marketing tactics due to lack of funding for the program
• Collaborated with both American students from various U.S. states and South African students, defining specific roles within our team and creating common goals for our consulting engagements
• Implemented 8 deliverables for 2 clients, revamping operations, bookkeeping, and marketing systems

Gainesville, Florida, US

• Welcomed 6,400+ incoming first-year students, 2,000+ transfer students, and 10,000+ family members through “Preview,” UF’s orientation program
• Advised first-year students and assisted with registration by engaging in conversations relating to major choice, personal interests and hobbies, and incoming credits throughout 30 orientation sessions
• Individualized the transition to UF to fit various student needs by providing a variety of specific resources, all while executing a large-scale campus program and responding to challenges along the way
• Supported a diverse group of 41 other Preview Staffers, working together to adapt to unexpected obstacles

Burbank, CA, US

• Maintained standardized Disney customer service relations in a professional and courteous manner
• Assisted and met needs of more than 20,000+ customers on a daily basis by ensuring efficient and safe operation of the attraction alongside a team of over 40 cast members
• Upheld The Walt Disney Company’s Four Keys of safety, courtesy, show, and efficiency

Bachelor Of Business Administration (B.B.A.), Marketing

Master'S Degree, Higher Education/Higher Education Administration