Lingling Li Email and Phone Number

1. MICE/Event guest feedback from the guest. 2. Refers leads and send event profiles to sister hotel. 3. To be responsible for the overall events department revenue. 4. To actively court and develop event sales and marketing activities with key industry partners such as travel agent, convention organizer, Third party online. 5. Make promotion package and creating catering sales plans / strategic marketing plans. 5. Follow up MICE or wedding , event. 6. To ensure the smooth and efficient running of the events department in accordance with the department objectives.

1. Responsible in achieving room and catering sales objectives and revenue goals with areas of responsibility. 2. Finalizing all details relating to event from concept stage until final billing . 3. To ensure delivery of the highest standards of service and coordinates all other details with relevant departments . 4. Communicating all details by way of event order, maintaining a follow up system to ensure repeat clients

1. To work with the catering sales manager in preparing business plan for catering sales.2. Successfully held many times wedding show and Large-scales activities. 3. Responsible for MICE with wedding market. 4. Follow-up activity and to achieve the target of each month.

1. Responsible for the daily work of the department. 2. Handling incoming calls and assist in handling guest enquiries. 3. Assist in data input in Delphi system. 4. Follow-up activity, communication with other departments. 5. Site inspection for call in guest .

1. Assisting GRM in work. 2. Dealing with complaints from guest. 3. Serving VIP guest