Rody O'Reilly Email & Phone Number

Dublin, Ireland

Sprout Social is a social media management and optimization platform for brands and agencies. The company's platform provides a single hub for social media publishing, analytics, social customer care and engagement across social profiles.

Dublin, Ireland

Zendesk helps organisations build better customer relationships through our "beautifully simply" software. We empower these leading global businesses to increase customer satisfaction & retention, while reducing costs.With more than 160,000 customer accounts, Zendesk is used by organisations in 160 countries to provide support in more than 40 languages. Founded in 2007 and headquartered in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia and South America.

Dublin

Zendesk helps organisations build better customer relationships through our "beautifully simply" software. We empower these leading global businesses to increase customer satisfaction & retention, while reducing costs.With more than 160,000 customer accounts, Zendesk is used by organisations in 160 countries to provide support in more than 40 languages. Founded in 2007 and headquartered in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia and South America.

Dublin

Helping companies in the UK Market, Sell, Service and Succeed in the Cloud.Voted the most innovative company in the world by Forbes eight years running, Salesforce.com is the enterprise cloud computing leader. Salesforce.com helps organizations of all sizes to transform into Customer Companies by connecting with customers, partners, and employees in entirely new ways.In this role, I am a key member of a Geo vertical team for salesforce.com UK, tasked with building Salesforce’s presence in the UK Geo Sector across London. This involves developing value propositions that resonate within the professional services, high tech, travel & hospitality industries. The majority of pipeline in this role is generated through outbound efforts, email, calls, events & webinars. I delivered YOY growth above 30% within my patch for FY18.

Dublin

Helping companies Market, Sell, Service and Succeed in the Cloud.Voted the most innovative company in the world by Forbes eight years running, Salesforce.com is the enterprise cloud computing leader. Salesforce.com helps organizations of all sizes to transform into Customer Companies by connecting with customers, partners, and employees in entirely new ways.My responsibility is managing The Middle East region for SME's where I engage with customers helping them standardize, formalize and put structure around their business process. I help companies in Turkey & The Middle East become truly mobile empowering their employees with access to the right information at the right time improving productivity, effectiveness and success.

Ireland

- Manage Dell’s largest corporate reseller, with $60m revenue p.a. Grew account from $2m revenue p.a.- Visit UK partner to develop relationship and increase network within the organisation.- Conduct portfolio reviews – gap analysis, share-of-wallet data and review growth potential. - Identify new business and strategic product sales opportunities. Up-sell and cross-sell products.- Monitor competitive activity. Plan and implement strategies to protect existing revenue and growth. - Utilise CRM tool (SFDC), including report analysis, pipeline management and accurate forecasting.- Engage with field sales, marketing and internal teams. Collaborate with Dell business segments.- Influence customers to use Dell’s online sales portal (Premier Page), achieving circa 40% above divisional average, and increasing productivity by 25%.- Increased year on year account growth by 278% in FY13.- Won CAM of the Year FY13.

Dublin, Ireland

- Excelled across all key business metrics, including €3m revenue target and 28% margin retention target.- Achieved an average close rate of 75%+ per quarter, versus 40% target.- Exceeded call targets. Received 12+ inbound calls and made 24+ outbound calls per day.- Maximised customer experience. Understood customer and identified projects/opportunities.- Acted as on job trainer for new hires. Listened in on calls, coached and supported.

Dublin, Ireland

- Delivered circa €1.5m sales p.a. Achieved high close rates and margin.- Recognised as a top performer within the sales team.- Part of the project team that transitioned consumer sales to Hyderabad, India. Relocated to India for 6 months to coach, mentor and assist new hires.

Dublin, Ireland

- Sold 90 units p.a. (new and used). Generated €1m sales revenue p.a.- Established relationships with new customers and maintained relationships with existing customers.- Advised customers on payment options, loans and leasing terms.- Negotiated delivery and price variations.

Msc, Leadership & Management Practice

Diploma In Digital Marketing, Marketing

Diploma In Business Management

Leaving Certificate