Lisa Mcdaniel Email & Phone Number

Chicago, Il, Us

Atlanta, Ga, Us

Thousand Oaks, California, Us

I provide high quality beauty products to consumers, along with mentoring and leading independent beauty consultants across the United States on maintaining and promoting their own personal businesses.Provide individualized beauty consultation and makeup services on-location.

Glen Ellyn, Il, Us

Atlanta, Ga, Us

•Share best practices with team members to enhance the quality and efficiency of client support and contribute to the knowledge base.•Provide prompt and complete resolution of business issues that have been escalated.•Develop and execute plans to address client satisfaction gaps.•Advocate client's needs in team and management discussions.•Solicit client feedback to determine employee performance.•Empower team members to deal with client concerns and enabling them to address clients' changing needs.•Develop and implement tools to help with department efficiency in handling requests and working with other groups within the organization.•Interview & train new client service staff.•Support sales team on accounts handled by my team to expand the revenue through upsells.

Atlanta, Ga, Us

•Manage and support mid-large sized accounts to ensure client satisfaction and success with Riskonnect applications.•Provide timely account status reporting to both clients and management.•Engage with client business stakeholders to drive client success.•Proactively identify application solutions and enhancements.•Establish strong relationships with internal resources.•Develop, prepare, and nurture clients for advocacy.•Work with clients to establish / define goals, or other key performance indicators and aid the customer in achieving their goals.•Diagnose and anticipate customer needs, craft potential solutions, establish product value with customers and follow up to ensure customer success.•Create, review, interoperate and deliver customer facing reports while utilizing this information to strengthen client relationships.•Serve as the knowledge expert within assigned clients regarding relationship management and best practices.•Build an understanding of client's business challenges and operational requirements, ensuring that the voice of the client is incorporated at all levels of planning from the product roadmap and development through implementation and maintenance.•Efficiently respond to client issues and needs. •Generate solution options while balancing the client's demands with other product development priorities.

Responsible for implementing and maintaining marketing programs. Develop and maintain company website and social media applications. Cultivate business relationships. Oversee personnel programs. Some accounts payable and receivable responsibilities. Inventory management. Technical support. Provide professional makeup application and consultation as needed.

Daily support of RMIS (Risk Management Information Systems) client users. Support & resolve any systematic or data issues. Produce, train & manage client report needs. Maintain client satisfaction. Complete special tasks/projects. Conduct on & off site training classes for users. Market prospects with Sales staff. Assist with proposals & bidding for new prospects.

Peachtree Corners, Georgia, Us