Lisa Mcdaniel work email
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Lisa Mcdaniel personal email
Lisa Mcdaniel phone numbers
I am a solution driven, client-centric professional who thrives on building long-term collaborative relationships and helping people succeed! My industry related experience includes claims risk management, success management and SaaS, salon/spa, beauty, fitness, and creative design.
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RetiredRiskonnect, Inc.Chicago, Il, Us
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Sr. Customer Success ManagerRiskonnect, Inc. Oct 2019 - PresentAtlanta, Ga, Us
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Branch Manager, Independent Beauty Consultant & Professional Makeup ArtistJafra Cosmetics International Apr 1998 - PresentThousand Oaks, California, UsI provide high quality beauty products to consumers, along with mentoring and leading independent beauty consultants across the United States on maintaining and promoting their own personal businesses.Provide individualized beauty consultation and makeup services on-location. -
Account ManagerCubicle Ninjas May 2018 - Oct 2019Glen Ellyn, Il, Us -
Client Services ManagerRiskonnect, Inc. Dec 2015 - May 2018Atlanta, Ga, Us•Share best practices with team members to enhance the quality and efficiency of client support and contribute to the knowledge base.•Provide prompt and complete resolution of business issues that have been escalated.•Develop and execute plans to address client satisfaction gaps.•Advocate client's needs in team and management discussions.•Solicit client feedback to determine employee performance.•Empower team members to deal with client concerns and enabling them to address clients' changing needs.•Develop and implement tools to help with department efficiency in handling requests and working with other groups within the organization.•Interview & train new client service staff.•Support sales team on accounts handled by my team to expand the revenue through upsells.
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Account ManagerRiskonnect, Inc. Jun 2015 - Dec 2015Atlanta, Ga, Us•Manage and support mid-large sized accounts to ensure client satisfaction and success with Riskonnect applications.•Provide timely account status reporting to both clients and management.•Engage with client business stakeholders to drive client success.•Proactively identify application solutions and enhancements.•Establish strong relationships with internal resources.•Develop, prepare, and nurture clients for advocacy.•Work with clients to establish / define goals, or other key performance indicators and aid the customer in achieving their goals.•Diagnose and anticipate customer needs, craft potential solutions, establish product value with customers and follow up to ensure customer success.•Create, review, interoperate and deliver customer facing reports while utilizing this information to strengthen client relationships.•Serve as the knowledge expert within assigned clients regarding relationship management and best practices.•Build an understanding of client's business challenges and operational requirements, ensuring that the voice of the client is incorporated at all levels of planning from the product roadmap and development through implementation and maintenance.•Efficiently respond to client issues and needs. •Generate solution options while balancing the client's demands with other product development priorities.
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Manager/Marketing DirectorSalon Divino May 2005 - Dec 2015Responsible for implementing and maintaining marketing programs. Develop and maintain company website and social media applications. Cultivate business relationships. Oversee personnel programs. Some accounts payable and receivable responsibilities. Inventory management. Technical support. Provide professional makeup application and consultation as needed.
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Account ManagerRisk Sciences Group, Inc. 1993 - Oct 2002Daily support of RMIS (Risk Management Information Systems) client users. Support & resolve any systematic or data issues. Produce, train & manage client report needs. Maintain client satisfaction. Complete special tasks/projects. Conduct on & off site training classes for users. Market prospects with Sales staff. Assist with proposals & bidding for new prospects.
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Liability Claims Adjuster, Liability Claims SupervisorCrawford & Company Jan 1989 - Apr 1993Peachtree Corners, Georgia, Us
Lisa Mcdaniel Skills
Frequently Asked Questions about Lisa Mcdaniel
What company does Lisa Mcdaniel work for?
Lisa Mcdaniel works for Riskonnect, Inc.
What is Lisa Mcdaniel's role at the current company?
Lisa Mcdaniel's current role is Retired.
What is Lisa Mcdaniel's email address?
Lisa Mcdaniel's email address is or****@****ast.net
What is Lisa Mcdaniel's direct phone number?
Lisa Mcdaniel's direct phone number is +163066*****
What are some of Lisa Mcdaniel's interests?
Lisa Mcdaniel has interest in Dancing, Boating, Beauty, Wine.
What skills is Lisa Mcdaniel known for?
Lisa Mcdaniel has skills like Public Speaking, Wellness, Customer Service, Event Planning, Beauty Industry, Marketing, Skin Care, Fitness, Management, Small Business, Coaching, Social Media.
Who are Lisa Mcdaniel's colleagues?
Lisa Mcdaniel's colleagues are Borja Fernández Gutiérrez, Adil Abdul Jabbar Abdul Jabbar, Rashika Vatsa, Sherri Hansler, Aruna Reddy, Bhoomika B Nayak, Conner West.
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