Lisa Baker Email & Phone Number

Little Rock, Arkansas, United States

Little Rock, Arkansas Area

Act as a liaison between the provider community and insurance company within designated territoryEstablish and maintain excellent relationships with providers by addressing needs and concernsDevelop educational presentations on company policies and procedures to present to providers in a clinical or organizational settingIdentify actual or potential provider issues that impact quality of care and/or servicePrepare weekly and monthly service plan reportsProvide assistance to… Show more Act as a liaison between the provider community and insurance company within designated territoryEstablish and maintain excellent relationships with providers by addressing needs and concernsDevelop educational presentations on company policies and procedures to present to providers in a clinical or organizational settingIdentify actual or potential provider issues that impact quality of care and/or servicePrepare weekly and monthly service plan reportsProvide assistance to contracting department on service area expansion and credentialing process Show less

Conway, Arkansas

Demonstrated good problem solving skills while working insurance denials Communicated changes to billing guidelines with co-workers Processed accounts receivable to a 10% uncollectable balance Provided excellent customer service to patients

Conway, Arkansas

Prepared monthly & quarterly financial reports and presented to managing physicianOrganized all operations, maintain optimal supplies, determine staff raises, and approve vacationsPosted open positions, screened resumes, interviewed applicants and selected new hiresCreated employee handbook, training manual and task lists for staffManaged bank accounts, payroll and accounts payable for medical practice as well as three other businessesDefine procedures for document storage… Show more Prepared monthly & quarterly financial reports and presented to managing physicianOrganized all operations, maintain optimal supplies, determine staff raises, and approve vacationsPosted open positions, screened resumes, interviewed applicants and selected new hiresCreated employee handbook, training manual and task lists for staffManaged bank accounts, payroll and accounts payable for medical practice as well as three other businessesDefine procedures for document storage and HIPPA complianceReviewed superbill for proper CPT codes and diagnosis prior to billingPosted insurance payments to patient accounts while maintaining patient accounts receivableDemonstrated good problem solving skills when working insurance denialsResearched continual changes to the billing guidelines by healthcare industry Show less