Lisa Chen is a Senior Director, Strategy and Market Insights at Research Narrative, Inc.. She possess expertise in customer insight, focus groups, research, quantitative research, survey design and 27 more skills. Colleagues describe her as "Simply put, it was a privilege to work with - and learn from - Lisa. Although I was aware of her credentials and past work before I had the chance to work directly with her, I was still taken aback by the skill and ease with which she was able to devise research parameters that truly engaged participants. This was all the more impressive given that we were conducting research with a marginalized population, one from which it is traditionally difficult to elicit participation, let alone engagement. The data and findings we achieved wouldn’t have been possible without Lisa’s ability to make deep, meaningful connections with both participants and agency representatives. Having had the opportunity to work directly with a researcher who is so incredibly adept at both the technical and interpersonal aspects of research was an incredible learning experience. What puts Lisa even further above-and-beyond the crowd is her willingness and ability to share her knowledge –she is a true teacher and an incredible mentor. I would advise anyone, without hesitation, to collaborate with Lisa if she/he is ever so fortunate to have the opportunity."