Lisa Deckard Email & Phone Number

United States

Responsibilities include:Utilizing T-SQL to build and maintain queries in Microsoft SQL Server Management Studio and/or Tableau for Stakeholder requests, including region expansion projectsUpdating processes to automation when possible utilizing Apps Script within Google Sheets, and stored procedures in Microsoft SQL Server Management StudioWorking debts in all stages of the collection processNew to aging debtsPlacing holds/reserves, write-offs, and recoveriesMaintain communication with the merchants and partners regarding the financial status of the account, and the next steps necessary to resolveReviewing merchant processing, chargebacks, and overall account for risk analysis to mitigate lossLeading discussions with sponsor banks regarding collections balances, accounts receivable, write-offs, and recoveriesLeading SAT testing for collections requirements related to region expansion projectsWriting and maintaining standard operating proceduresTraining new associates

Thornton, Co

Responsibilities included:Competition of the monthly loss/shrink checklistCash office proceduresOpening/closing terminals, daily deposits, change orders, petty cash, and safe balancingWriting effective schedules for 20+ employees while maintaining the set budgetCompletion of the receiving process of merchandise from bills of ladingTraining - associate development and accountabilityLed conversion of an Office Max store format to an Office Depot store format upon a merger of the two companies. Included merchandising, inventory, signage, terminals, and intranet applications.