Client Success Manager | Vendor Showcase Partner Landing Page Product OwnerConduct daily client calls for a book of 75 clients: relationship building managing contract deliverables. Present QBRs for each contract product purchased. Manage backend operations for accuracy: Performance Insights Dashboard; Salesforce CRM; Media Awareness postings; Vendor Showcase Partner landing page profiles; work internally with other product owners to ensure client product program success.Vendor Showcase Partner Landing Page – Product OwnerDeveloped and published “Global” partner pages through WordPress for all 3 divisions of Wellesley; ERP Today; Mastering SAP and SAPinsider.org. Research current content for updates to published pages. Researched and designed all “new” partner pages prior to initial kick-off call with new client contracts. Daily posting of Media Awareness content written by internal editorial team to each program contracted client partner landing page. Trach success of each post; updated contract fulfillment master. Attach thumbnail images; resize if necessary; update topic category tags to optimize member search results.Member OnboardingFirst point of contact for new memberships walking through of the website for best experience. Contact every 6 weeks for continued support of the membership opportunities. Email communications for customer support.Expert | Event Speaker ManagerCommunicate monthly with experts for content submissions. Track topics & submission date; update publishing schedule; newsletter inclusions; social media postings; prepare individual published content articles engagement reports monthly for each expert, 30-60-90 day reviews. Design & publish expert landing pages maintaining updates with published content and or all changes requested by the expert. Actively recruiting of new experts to the program; grew the program to 144 active content producing experts within first 6 months of managing the program.

Actively manage the sales and business development of the following recognized brands in the Midwest territory: Clean Eating Magazine, Better Nutrition Magazine, Amazing Wellness Magazine, and Nourish & Heal Magazine as well as the digital and social media associated with each brand.Develop and cultivate leads in multiple business categories. • Establish network of C-Suite, senior-level media and client relationships in natural product categories. • Ability to develop multi-platform sales/marketing programs across all titles. • Maintain effective, revenue-generating relationships with client-direct, media agency, andcreative agencies. • Meet monthly revenue goals as outlined in sales plan. • Display a thorough understanding ofBusiness needs and revenue potential of prospects. • Experience with digital, broadcast and print media •Prospect and develop new business contacts while effectively managing and growing existing business. • Excellent presentation skills, high attention to detail and strong organizational skills. • Proven ability to effectively multitask and work autonomously. • Ability to thrive in a dynamic deadline driven, rapidly changing environment. • Ability to work independently and as part of a team. • Strong computer skills with proficiency in MS Excel, MS Word, PowerPoint, and Office 365.