Lisa Easter Email & Phone Number

• Liaison with IT and the business regarding implementations, system enhancements, and upgrades• Communicate needs, update leadership with progress on open requests and work with the management team to coordinate resource needs for design, testing, and implementation support• Use project management skills to ensure work streams are identified and prioritized, timelines met and provide status updates• Application maintenance, troubleshooting in person and on-call support including answering user questions on system functionality, corrections for production problems, recommendations for improvement, data correction, one-time corrective action and coordination with other IT Support groups for problem resolution• Identify process efficiencies, recommend new uses of software functionality, design and implement solutions and train end-users

Omaha, Nebraska, United States

• Handled complex and sensitive employee concerns and investigations, including interpersonal conflict in the workplace, terminations, employee complaints, ethics reports, and allegations of harassment, discrimination, and retaliation• Acted as an advisor for highly complex cases where additional considerations need to be made and to provide those recommendations that mitigate risk• Consultant with HR Business Partners and managers to address root cause of human resources issues, attempting to result in employee relations issues with a systemic approach• Developed and conduct EEO training to the business

Omaha, Ne

• HR Business Partner for 200 employees throughout the United States • Leader in the field of HR and is considered the District Managers confidant • Developed strong interpersonal relationships with employees and management teams• Manages all processes/policies relating to day-to-day human resources operations and compliance• Leads Training/Development, recognition, employee relations, change management, workforce planning, succession planning, communication programs for all 200 employees • Policy administration: Respond with urgency to all inquiries regarding policies, procedures and programs. Ensure compliance with corporate policy manual. • Work with management to ensure consistency for new hires, relocation, employee relations and transfers across the company • Pro-active communication to all employees regarding benefits, company policies and programs • Counsel employees concerning sensitive and difficult work-related problems• Administered and evaluated Annual Performance Review process to ensure 100% completion within the districts • Administered merit process: Evaluated and approved with management, justification for promotions/bonus/job title • Administered and work with Employee Relations on a number of performance improvement plans

Omaha, Ne

• Provide HR support for over 1,000 staff employees (FMLA administration)• Developed 10 processes to utilize HR shared services model • Developed and delivered multiple trainings on new HR systems (SAP/SuccessFactors) to field and management teams • Prepare 10 weekly confidential HR reports to upper management to ensure data is validated • Conduct exit interviews and provide statistical data regarding company turnover

Fairfield, Ca

• Provided HR support for 300 staff employees • Coordinated District and Corporate training • Recruited exempt and non-exempt team members for the Northern California District: attended college/outreach career fairs, conducted phone interviews, scheduled interviews and wrote offer letters• Created and conducted new hire orientation program (Administered background/drug test, I-9’s, policy signoff) • Administered and tracked Annual Performance Reviews for all employees• Prepared and distributed employee relocation letters • Coordinated and attended 5-10 college career fairs on a bi-annual basis • Responsible for 12-week intern program up to 20 interns per year. • Assist manager with improving and streamlining the processes and procedures within the Human Resources Department. • Lead SAP HR representative for District • Able to assist employees with any questions or concerns that they have in a timely fashion

Omaha, Ne

• Responsible for coordinating all corporate business trainings that took place multiple times per year • On-site contact for all employees and presenters before, during and after training • Conducted and compiled course evaluations• Assisted with course development and worked with presenters to ensure the effectiveness of the training classes • Developed and managed Business Training portal site