Lisa Easter Email & Phone Number

• Liaison with IT and the business regarding implementations, system enhancements, and upgrades
• Communicate needs, update leadership with progress on open requests and work with the management team to coordinate resource needs for design, testing, and implementation support
• Use project management skills to ensure work streams are identified and prioritized, timelines met and provide status updates
• Application maintenance, troubleshooting in person and on-call support including answering user questions on system functionality, corrections for production problems, recommendations for improvement, data correction.
• Identify process efficiencies, recommend new uses of software functionality, design and implement solutions and train end-users

Omaha, Nebraska, United States

• Handled complex and sensitive employee concerns and investigations, including interpersonal conflict in the workplace, terminations, employee complaints, ethics reports, and allegations of harassment, discrimination.
• Acted as an advisor for highly complex cases where additional considerations need to be made and to provide those recommendations that mitigate risk
• Consultant with HR Business Partners and managers to address root cause of human resources issues, attempting to result in employee relations issues with a systemic approach
• Developed and conduct EEO training to the business

Omaha, NE

• HR Business Partner for 200 employees throughout the United States
• Leader in the field of HR and is considered the District Managers confidant
• Developed strong interpersonal relationships with employees and management teams
• Manages all processes/policies relating to day-to-day human resources operations and compliance
• Leads Training/Development, recognition, employee relations, change management, workforce planning, succession planning, communication programs for all 200 employees
• Policy administration: Respond with urgency to all inquiries regarding policies, procedures and programs. Ensure compliance with corporate policy manual.

Omaha, NE

• Provide HR support for over 1,000 staff employees (FMLA administration)
• Developed 10 processes to utilize HR shared services model
• Developed and delivered multiple trainings on new HR systems (SAP/SuccessFactors) to field and management teams
• Prepare 10 weekly confidential HR reports to upper management to ensure data is validated
• Conduct exit interviews and provide statistical data regarding company turnover

Fairfield, CA

• Provided HR support for 300 staff employees
• Coordinated District and Corporate training
• Recruited exempt and non-exempt team members for the Northern California District: attended college/outreach career fairs, conducted phone interviews, scheduled interviews and wrote offer letters
• Created and conducted new hire orientation program (Administered background/drug test, I-9’s, policy signoff)
• Administered and tracked Annual Performance Reviews for all employees
• Prepared and distributed employee relocation letters

Omaha, NE

• Responsible for coordinating all corporate business trainings that took place multiple times per year
• On-site contact for all employees and presenters before, during and after training
• Conducted and compiled course evaluations
• Assisted with course development and worked with presenters to ensure the effectiveness of the training classes
• Developed and managed Business Training portal site