Lisa Egan Email & Phone Number

Greater Minneapolis-St. Paul Area

During my time as a Client Success Manager I have been responsible for the on-going success and partnership with 160 plus named accounts within our strategic space to ensure the highest level of retention and satisfaction. My goal is to ensure clients are finding value with their current Concur Investment and collaborate with them to save time, money and efforts. I have a strong ability to build relationships with people, identify their needs, and strategize ways to meet business objectives.

Concur is the world’s leading provider of on-demand Employee Spend Management services. Concur enables organizations to globally control costs by automating the processes they use to manage employee spending. Concur’s end-to-end solutions seamlessly unite online travel booking with automated expense reporting, streamline meeting management and optimize the process of managing vendor payments, employee check requests and direct reimbursements.

Implementation of strategies to meet the club's goals of membership sales, member retention and development of marketing programs to increase branding in the industry.Consistently achieved Monthly/Quarterly/Yearly Sales goalsManaged ongoing correspondence letters, phone calls and customer service concerns

Successfully promoted and sold group reservations to leisure and corporate clients, including planning for meetings, weddings, conferences and other events, and sold catering services.Prospected for new business while retaining/expanding existing base. Called on prospective clients, assessed needs, explained benefits and services, conducted site tours, developed proposals, priced packages, negotiated contracts and responded to any questions or concerns.Consistently met or exceeded sales and performance goals.