Lisa Mancuso Email & Phone Number

Middleburg Hts., Oh

* Establish and build rapport with meeting planners to create business value for the client as well as for the hotel* Interact with hotel guests on a day to day basis to gain confidence * Work closely with the front office team to gain knowledge of our guests and to exhibit a cordial and courteous visit while staying with us* Develop relationship with city leaders* Strive to exceed guest satisfaction

Independence, Oh

* Focus on corporations that utilize a high quality hotel for meetings and guest rooms and capture their business for a successful event* Drive product quality by showcasing hotel to professional meeting planners* Establish new contacts and ask for referrals

Middleburg Hts., Oh

* Develop a strong working relationship with clients and guests at the hotel* Increase room nights by researching internet and discovering new accounts* Participate in Chamber Office meetings* Build rapport with hotel associates by participating in daily activities to keep team strong

Cleveland Downtown

Cleveland Airport

Independence, Oh

Cleveland Airport