Asteri is a business unit within The Talent Company focused on talent acquisition. We work with Europe's fastest-growing companies and the world's most established brands. We are experts within the talent acquisition craft. Our team provides value by knowing how to use the right psychometric tools and the importance of great stakeholder management. With our skills and experience, we create strong partnerships with our clients and help them to realize their talent strategies.As a Talent Consultant I both develop and excel within talent acquisition and talent management by working closely with a variety of growing companies.

In my part-time job alongside my studies, I focused on delivering outstanding customer service and consistently aimed to meet customers’ needs with a positive attitude, even during high-pressure situations.My key responsibilities included ensuring a smooth and efficient checkout process, as well as resolving any questions or issues customers encountered, particularly with self-checkout and scanning.This experience has allowed me to develop strong skills in customer service, problem-solving, and operational efficiency, while also reinforcing the importance of a proactive approach to enhancing the customer experience.

The Central Work Environment Committee (CAMK) addresses overarching issues related to the work environment for employees and students at the University of Gothenburg.

The board member responsible for administration holds the overall responsibility for the organization's administration, archiving, and internal communication. This includes keeping accurate minutes at all board meetings, as well as at annual and national meetings, ensuring they are properly reviewed and archived. The role also involves reviewing grant applications together with other board members, managing communications with member associations, updating contact lists, and ensuring that the P-Riks website contains up-to-date information. Additionally, the board member responsible for administration collaborates with the board member responsible for marketing on the strategic development of the website.

The role of an administrator involved supporting company management, staff, and platoon leaders with administrative assistance, including the allocation of documents and their follow-up, updating and monitoring internal planning sheets, and scheduling shifts. The position also included assisting company management with tracking and reporting on materials and personnel in the PRIO (SAP) system. Finally, the role served as a key support function in recruitment for the company, ranging from writing job advertisements on Reachmee to calling references and conducting interviews with conscripts interested in employment, as well as conducting selection interviews for applicants to the officer training program.As an administrator, I developed my skills in various administrative areas, such as documentation, archiving, scheduling, and reporting working hours. Additionally, I gained insight into all critical aspects of the recruitment process. These skills and experiences will be invaluable as I advance in my future career as an HR professional.

As a team leader, I was responsible for both operational tasks and the management of a team of 9 to 15 alarm operators. I ensured that the shift met daily KPIs and managed staffing, including during absences. In addition to handling alarms, I was responsible for coaching colleagues, maintaining statistics, managing external visits, and ensuring smooth alarm handling, even during active alarms. My work also included coordinating communication with emergency services, addressing IT-related issues, and overseeing the evacuation of the alarm center when necessary.This role required significant commitment, and the team leader played a key role in motivating and communicating with the team. I developed a strong ability to perform under pressure, prioritize tasks, remain flexible, and create a positive drive among my colleagues.

As an alarm operator, I was responsible for managing and prioritizing incoming alarms, including fire, burglary, safety, and operational alarms. My work involved quickly and accurately assessing each situation and dispatching the appropriate response resources, always with a focus on customer service. In this role, I developed strong multitasking abilities and a solution-oriented approach. The position also required effective collaboration and a commitment to creating a safer environment for the customers while upholding high values and dedication.

In the spring of 2016, I was promoted to Cashier Supervisor, a position that required diligence and a strong interest in sales. My responsibilities included developing the staff's competencies and establishing effective routines for daily operations. As a Cashier Supervisor, I was tasked with leading the team, managing cash accounts, conducting daily follow-ups on lottery sales and gaming promotions, and administering sick leave notifications.Additionally, my role as Cashier Supervisor involved handling personnel matters, managing orders, performing internal audits, and participating in monthly inventory counts. I was typically responsible for opening or closing the cash register, ensuring smooth cash operations throughout my shift while overseeing 5 to 10 employees. During my last four months, I worked as Head Cashier, where my responsibilities expanded to include liaising with the store administration at ICA, ensuring timely schedule planning, and guaranteeing that operations ran smoothly while serving as a link between management and the cashier staff. This role required a high degree of accuracy, the ability to work efficiently, and consistently deliver excellent service to both customers and colleagues.

As a cashier at ICA, my work involved either being stationed at the checkout or assisting with self-scanning. The primary focus of working at the checkout was to ensure that customers felt seen; regardless of their mood upon entering the store, I aimed to have them leave with a smile. In contrast, working with self-scanning required a greater level of responsibility, as it involved accurately conducting reconciliations, disabling scanners for shopping trips, processing returns, and accepting cash payments.

During my high school years, I worked part-time at Condeco Ö. Hamngatan and Evas Paley, where I was responsible for a variety of tasks. My duties included customer service at the cash register, cleaning, preparing for the next day, basic cooking, and operating the espresso machine.This experience provided me with valuable insights into the importance and enjoyment of delivering outstanding service, establishing good customer relationships, and the necessity of being flexible in the workplace. These skills have proven invaluable in my subsequent positions and have contributed to my professional development.

During a five-month period, I worked every other weekend as a TV/Hi-Fi salesperson at Media Markt. In this role, I had significant responsibility for providing each customer with personalized service throughout their shopping experience.It was essential to have in-depth knowledge of the products while also listening carefully to the customers' needs in order to find the best options that suited each individual. This experience was both challenging and educational, as it required the ability to multitask and prioritize the customer experience.