Lisa Samson Email & Phone Number

Walton Road, Portsmouth

Portsmouth, United Kingdom

Havant

• Managed customer sales order book for all service related orders for the Data Storage Hardware - approx $30m per year..• Communicated planned ship dates to customers working with cross functional groups• Attending regular production reviews to track status of customer orders status. • Provided planning for services into S&OP process.• Used SAP Sales Distribution (SD), Production Planning (PP) & Materials Management (MM) modules.• Provided guidance on Finished Goods (FG) levels that should be held of key service products - $5m. • Accountable for KPI’s related to business performance for service. i.e Ontime delivery, turnaround time/leadtimes

Havant

• Responsible for defining business process mapping for service organisation. Managed all document control, changes and release to end users. • Accountable for ensuring process definition linked with SAP system functionality. Recommended SAP system changes to IT as and when business changes occurred.• Responsible for managing SAP system in relation to engineering changes (EC’s) and disposition of material.

Havant

• Accountable for working closely with the Program Manager, Development Project Manager and the Customer, lead project scope definition and commitment. Ensure a common understanding of all key deliverables and success criteria.• Obtain agreement from key stakeholders to detailed project plan, including budgets, resources, risks and dependencies.• Manage successful execution of the project plan achieving the required quality, schedule, cost and process performance.• Manage risks though the successful application of effective identification and mitigation strategies

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