Amy Clarke Email and Phone Number

Results-driven Implementation Manager with a passion for delivering quality work to ensure customer success through consistent collaboration and teamwork. Organizational and management skills with strong planning, communication, and consultation committed to delivering value, who excels at understanding business needs and finding appropriate solutions while effectively communicating and applying continual process improvement. Possesses an in-depth understanding of the software development life cycle and an excellent grasp of agile and waterfall principles. Pursuing opportunities to leverage my project and portfolio management background, strong customer focus and my love for technology to help clients implement technology solutions. · Excellent oral and written communication · Coaching and mentoring to foster teamwork amongst internal and external cross functional resources, including vendors· Superior organizational skills and attention to detail· Effective leader, facilitator, and team memberDetail oriented problem-solver with the ability to manage in a matrix structure through formal and informal coaching with experience communicating with senior management, business associates, and technical staff and vendors. Program/Portfolio Manager with a demonstrated history of delivering projects end-to-end in Healthcare, Banking, Finance and Software industries. Expert in project management, strong customer focus and passionate for new technology to help clients realize optimal value. Strong experience in the consistent usage of full life cycle project management disciplines and processes to ensure successful outcomes.Specialties: * Customer Relations * Customer Communications * Customer Engagement * IT / Business Liaison * System Implementations * Communication * Collaboration * Training * Program & Project Management * Project Portfolio Management * Agile Methodologies * Scaled Agile Framework * Jira * Confluence