Lisa Wakefield Email and Phone Number

Tourism Lecturer BA(Hons) International Tourism ManagementTourism Lecturer Fd(A) International Tourism ManagementModule Leader for:Destination ManagementICT and Tourism ManagementManaging the Visitor ExperienceService ExcellenceWork Placement ModulesDelivering and Supervising the Customer Service ExperienceAdvanced Tourism Skills

I was employed as a Lecturer at Stockport College (0.8 FTE) and was the Programme Manager for the Level 3 Extended Diploma in Travel and Tourism. This role involved writing and delivering course material, assessing portfolio evidence, arranging exam entries, internal verification sampling and moderation. I also taught a range of other Level 1, 2 and 3 course modules including Resort Rep, Airport and Airline Operations. I worked with external organisations teaching and assessing customer service NVQ qualifications during my time at Stockport College. As a Personal Tutor I was responsible for the pastoral care of a group of first and second year students.

I started my teaching career at Cheadle and Marple College where I taught across three different programmes of study including Level 3 AVCE Travel and Tourism, Intermediate and Foundation in Leisure and Tourism.

Roles included:Retail, business travel, marketing and accountsMarketing and Managing Florida Programme - Endless Summer Vacations