Operations Manager
The Wooditch Company
Managed Certificate Team: Developed and implemented new procedures to increase efficiency, productivity and accuracy, coordinated and scheduled assignments, designated accounts, assisted team members with insurance certificates, established and exceeded goals and objectives, performed quarterly employee reviews. Recruited candidates, reviewed resumes, interviewed and hired new employees. Assisted with benefit administration, training and development.Coordinated new practices and policies with other departments.Collaborated with executive board regarding employee promotions, raises and structural changes.Helped management identify opportunities to strengthen talent.Provided a key management role for major projects and programs, working collaboratively with the CEO, CFO and COO.Created and maintained a positive and professional business relationship with internal and external clients.Composed business plans, letters and memoranda for executive board.