Lisa Carter Email & Phone Number

Assess clients for their program shelter. Assist client in getting mental health services or substance abuse services and other services they need while and after shelter.

Respond to phone inquires; provide customer service and information to callers; take complaints and service requests and forward them for further action; enter inquiries, complaints and request into appropriate computer systems, perform clerical and computer support work.

Greater New York City Area

Assisted in creating a cloud database filing systemData entry, sorted, filed, and scanned documents Assisted with on-boarding processes Assisted recruiters in researching and sourcing new hiresAnswered and directed calls to appropriate departments

New York, New York

• Greeted clients, visitors and guest in a friendly manner Answered and directed phone calls to different areas of the building
• Used Microsoft applications to keep track of clients and guest on-site
• Received, sorted and distributed mail to clients
• Monitored CCTV and reported any irregular activity.

Astoria, Queens

Oversaw Fire Command Station. Rounds made on the hour to ensure building safety while under construction.

JFK Airport

• Responded to gate and exit breaches in a timely manner
• Prevented loses and damage by reporting irregularities; informed violators of policy and procedures
• Worked closely with TSA and Police Officers to ensure safety within the terminal

New York, New York

• Utilized Microsoft Word, Excel and PowerPoint to track merchandise and communicate with Allsaints personnel
• Used product knowledge to educate customers and assist them in making product choices
• Performed all aspects of processing merchandise and transfers

B.B.A, Management, Business Administration And Management, General

Activities and Societies: Sigma Alpha Pi National Leadership Society of Leadership and Success

Administrative Assistant And Secretarial Science, General

Excel Certificate Administrative Training

High School