Responsible for working closely with the CEO and Executive Team to ensure the successful delivery of key strategic business initiatives and to strengthen Tower's overall delivery and execution process and capability. Play a key role in ensuring alignment between business strategy, project objectives and outcomes whilst ensuring alignment across key stakeholder groups including project delivery teams, Executive Leadership Team, CEO and Board for transformation projects that are strategically… Show more Responsible for working closely with the CEO and Executive Team to ensure the successful delivery of key strategic business initiatives and to strengthen Tower's overall delivery and execution process and capability. Play a key role in ensuring alignment between business strategy, project objectives and outcomes whilst ensuring alignment across key stakeholder groups including project delivery teams, Executive Leadership Team, CEO and Board for transformation projects that are strategically aligned and have cross-company impacts/dependencies. Show less

Leading and facilitating the successful delivery of business value for Suncorp NZ as the Solution Train Engineer within a Scaled Agile framework. Focussed on managing interdependencies between multiple agile release trains. Collaborate with business leads and senior stakeholders to align cross-functional agile release trains with a shared business and technology mission within well planned and executed Program Increments (PIs).

Leading the delivery of Suncorp New Zealand’s Insurance Solutions projects/programmes. Ensuring robust programme governance and reporting, including cost and benefits financial management. Focussed on providing support and guidance to key stakeholders to enable successful programme and project delivery, including business change initiatives and regulatory projects, using Agile thinking and practices. Skilled at working with multiple business areas and cross-functional teams including… Show more Leading the delivery of Suncorp New Zealand’s Insurance Solutions projects/programmes. Ensuring robust programme governance and reporting, including cost and benefits financial management. Focussed on providing support and guidance to key stakeholders to enable successful programme and project delivery, including business change initiatives and regulatory projects, using Agile thinking and practices. Skilled at working with multiple business areas and cross-functional teams including technology, change, communications and business analysis. Adept at providing senior stakeholders with timely and accurate programme reporting, risk and issue management, including strategic advice on major programme or project decisions. Show less

Provided leadership and governance in the delivery of Suncorp New Zealand’s Product Innovation Portfolio as a key strategic capability. Ensured insightful and robust financial reporting, and programme and risk management. Provided support and guidance to Programme Managers within the portfolio to ensure successful project delivery. Worked with multiple business areas to provide senior stakeholders with timely and accurate programme health reporting to maintain confidence and demonstrate… Show more Provided leadership and governance in the delivery of Suncorp New Zealand’s Product Innovation Portfolio as a key strategic capability. Ensured insightful and robust financial reporting, and programme and risk management. Provided support and guidance to Programme Managers within the portfolio to ensure successful project delivery. Worked with multiple business areas to provide senior stakeholders with timely and accurate programme health reporting to maintain confidence and demonstrate success. Show less

Provided leadership and governance to the delivery of Suncorp New Zealand’s Business Improvement Programme. Ensured robust financial reporting (including costs and benefits), and programme and risk management. Worked with multiple business areas to provide senior stakeholders with timely and accurate programme health reporting to maintain confidence and demonstrate success.

Led the Agile, Lean and Business Readiness practices for Suncorp New Zealand to continually increase the maturity of business-led delivery, including change readiness. Worked with strategic and business leaders, increasing Suncorp New Zealand's capacity and capability to deploy change within an adaptive and continuously changing environment.

Led the delivery and implementation of a new Claims technology platform as part of a major business transformation program. Responsible for program delivery including benefit identification, budget management, scope decisions, resource management, risk; leading stakeholder engagement (internal and external); and dependency management.

Led the delivery of business change within a major business transformation programme, using Agile project management methodology to successful delivery business change and ensuring the business was able to meet stakeholder obligations. Worked alongside business leaders to ensure all readiness activity was accurately planned and executed within agreed timelines, to enable the programme to achieve key delivery milestones.

Product Owner for Claims as part of major transformation programme, including technology platform implementation. Responsible for the delivery of strategic aspects for IT implementation, business change and process improvement. Used Agile project management methodology, ensured successful delivery of business and technology requirements as part of the implementation. Led a Business Design team and worked in collaboration with a Project Manager and Iteration Managers involving 3 development… Show more Product Owner for Claims as part of major transformation programme, including technology platform implementation. Responsible for the delivery of strategic aspects for IT implementation, business change and process improvement. Used Agile project management methodology, ensured successful delivery of business and technology requirements as part of the implementation. Led a Business Design team and worked in collaboration with a Project Manager and Iteration Managers involving 3 development pods and approximately 30 team members. Show less

EM for Claims Services encompassing Investigations, Recoveries and Supplier Performance Management

Worked as a Claims Operations SME on business process transformation and simplification to deliver increased value to the business

Earthquake Claims Manager - Domestic, heading the Vero Domestic Claims team for the Christchurch earthquakes.

Member of the Vero Marine management team, in charge of general operations, IT and management of the Vero Marine claims team

Assisted the Commercial Business division in the preparation for FSA regulation in the UK. Extensive travel across the UK for training and presentations within the Willis branch network. Involved in all related compliance work including internal and external documentation reviews, process improvements and audits.