Lisa Marks Email & Phone Number

Kwajalein Atoll, Marshall Islands

Kwajalein Spectrum Manager, request all necessary frequencies needed to support both day to day operations and mission support. Coordinate all frequency proposals with the US Army, Department of Interior and RMI Government. Coordinate frequency requests from outside government and commercial agencies. Process between 5-15 frequency requests per space launch mission, RTS has between 3-5 mission per year. Also responsible for 360 local frequency proposals, without which RTS can not transmit. Failure to process frequencies and keep frequencies in compliance can result in a mission delay that would cost the government millions of dollars and delay missions.

Diego Garcia Biot

Optics Operator/ Maintainer: Aleut Management (24X7 Support) 10/1/2015 – 1/20/2017 70 hrs per weekOperated the Ground Based-Electro-Optical Deep Space Surveillance, (GEODSS – Diego Garcia) telescopes which track earth orbiting satellites for the Air Force then transmitted all data to NORAD. GEODSS site sensor performing search, detect, track and Space Object Instrumentation (SOI) functions on orbiting satellites, and telecommunications operations. Tracked 90 Space Object Instrumentation (SOI) in one 12 hour shooting period.Maintain logs, records, other documentation, and data regarding operational occurrences and results. Perform data editing, validation, classification, and communication transmission functions. Created monthly recurring training documentationCreated and updated local Operator SOP’s and procedures for operating telescopes

Denali Alaska

Holland America Princess Tours (HAP) Denali Alaska 3/2015 – 9/2015PC Support AnalystResponsible for PC support at Denali Princess Wilderness Lodge and McKinley Chalet ResortHardware - Dell Printer, Laptops, PC’s, Apple IPhones and IPads, WYSE POS Terminals and printersImage and troubleshoot Laptops and PC’s. Configure and set up IPhones and IPads for new users. Set up and install WYSE POS systems in multiple venues. Redeploy Cisco Switches and patch connections, maintain Wireless Access points on the Corporate, Guest and Employee networksSoftware – Setup, deploy, troubleshoot and maintain - Lotus Notes 8.5, Office 2010 & 2013, SCCM, Active Directory, Service Now Application (SNAP) ticketing system, IT Request System (ITR), OTC Sales, TN3270 Plus 3.7.4 (POLAR), Execu/tech, TourStarsOTC Sales is used for tour desk sales to print out receipts and tour vouchersExecutech – POS for used for reservations at the front desk and at the restaurants for food orders.TourStars and TN3270 are used to monitor travel and itinerary for guests

Mahwah Nj

Responsible for 1200 line items (PC’s, Laptops, Touch pads, Printers, Projectors & Smart boards)Install Hardware and Software.Fix PC’s and Laptops also order spare parts and return them to manufacturerCreate MSI packages and push them out via Microsoft Configuration Management Console.Create, modify and delete Users and groups in Active DirectoryCreate Batch files to automate processes (installation of Print drivers)Maintain software library

Software Compliance Analyst: Responsible for auditing 1200 local machines, plus three remotes sites to assure compliance with Army standards. Install and remove software remotely. Re-wrote the Departmental Instruction (DI)Scanned Networks to verify and ensure network security is maintained.Work with Help Desk, Tech support, System administrators, Information Assurance and Procurement to acquire and disseminate software. Responsible for interacting with software vendors to troubleshoot license, and registration issues with new and legacy software. Manage the Army software library; and manage over $3 Million dollars in software and licenses.Created the Share point site which houses the Configuration Control Board (CCB) and documentation. Consulted with all parties to make sure all Configuration requests are submitted correctly and that all work has been completed and all documents, instructions and drawings are completed and maintained in a safe storage area. Responsible for compiling and maintaining baseline documentation for the Army network. Compiled information and assisted in writing commands NIPRNET & SIPRNET DOD Information Assurance Certification and Accreditation Process (DIACAP) packages. Created and maintain the Share point databases which host our hardware and software data. Created hardware configuration database, which maintains the baseline information for the following (switches, routers, servers, hubs and PC’s).

Manage RTS Frequency Spectrum, request all necessary frequencies needed to support both day to day operations and mission support. Coordinate all frequency proposals with the Joint Frequency Management office Pacific (JFMOPAC) Hawaii, and the US State Department. Coordinate frequency requests from outside government and commercial agencies. Process between 5-15 frequency requests per space launch mission, RTS has between 10-20 mission per year. Also responsible for 360 local frequency proposals, without which RTS can not transmit. Failure to process frequencies and keep frequencies in compliance can result in a mission delay that would cost the government millions of dollars. Coordinate all communications for mission support on island and offPlan and coordinate IS assets as per the applicable mission documentation.Create the IS Annex from the mission Operational Requirements (OR) and other documentationCreate and review Communications Circuit Requests (CCRs)Create a site manning schedule based on requirements.Schedule circuits and testing with other ranges when required

Managed AUTODIN/SPACENET and DMS message traffic; both classified and unclassified (NIPRNET / SIPRNET) in accordance with established guidelines. Loaded crypto keys and performing daily updates. Monitored Survivable Communications Integration System (SCIS) equipment, Timeplex equipment, and aiding in troubleshooting circuits and DOD Encryption Devices (KG 84’s (A/C) KG-194 and KIV -7). Assisted in preparation and publishing of communication operating instructions. Assistant COMSEC Responsible Officer (ACRO) perform COMSEC inventory management, distributing new equipment and maintaining documentation and spreadsheets there of per the National Security Agency (NSA) COMSEC requirements. Support the Information Systems Security Manager (ISSM) with COMSEC infrastructure needs in accordance with DCID 6/9 and 6/3 regulations. Ensure that storage and physical security of Communications Cryptographic Items (CCI) materials and equipment are maintained in secure facilities/containers.

Operated Ascension radar for NASA’s Eastern Range Missions and NORAD Space Track.Tracked Space Object Instrumentation (SOI) functions on orbiting satellites. Provided support for domestic and foreign launch support and Monitored communications circuits. Performed space track operations to meet daily data requirements and assisted maintenance personnel in basic weekly preventive maintenance. Managed AUTODIN/SPACENET and DMS message traffic; both classified and unclassified (NIPRNET / SIPRNET) in accordance with established guidelines and procedures outlined in ACP-117 and JANAP-128 publications. Radar Shift Lead, responsible for communications with Air Force Space Command (1SPCS / AFSPC) Cheyenne Mountain. Wrote procedure manual for Space Foreign Launches and trained new Radar operators. Assisted in developing operators monthly rotation shift schedule.

Evaluate, plan, and implement the testing and installation of new or enhanced hardware and software for microcomputers. Provided customer support to 400+ end users, Ran network CAT 5 cable, Designed Navy command Intranet web site; Trained American, Jamaican and Philippines personnel to operate computers, and various software programs. Developed informational database for the Navy to track all third country nationals Coordinate Navy Marine Corps Intranet (NMCI) transition, maintain hardware and software inventory of all computer equipment and peripherals. Develop and implement comprehensive tracking and control procedures for identifying issues / areas of concern or non-compliance, and assessing effectiveness of hardware and software.Maintained both hardware and software on the Navy’s unsecured NIPRNET, and secure SIPRNET systems.

Operated the Ground Based-Electro-Optical Deep Space Surveillance, (GEODSS – Diego Garcia) telescopes which track earth orbiting satellites for the Air Force Space Command (1SPCS / AFSPC), then transmitted all data to NORAD. GEODSS site sensor performing search, detect, track and Space Object Instrumentation (SOI) functions on orbiting satellites, and telecommunications operations. Perform data editing, validation, classification, and communication transmission functions. Perform COMSEC inventory management, distributing new equipment and maintaining documentation and spreadsheets per (NSA) COMSEC requirements. Ensure that storage and physical security of Communications Cryptographic Items (CCI) materials and equipment are maintained in secure facilities/containers. Configure and maintain the encryption devices and re-key the encryption devices.

Intelligence Analyst (SIGINT, ELINT, HFDF)Highest Clearance TS/SCIPerforms in-depth current and term analysis, reports real time or historical activities for fleet or national mission support, manipulates computerized data bases, produces finished summary reports and other support by integrating multi-source input, preliminary screening performed by primary sources, own analysis of raw or semi-processed information and tactical analytic products. The signals intelligence analyst supervised and performed analysis and reporting of intercepted foreign communications and non-communications at all echelons. Assist in the collection management process, including Producing combat, strategic, and tactical intelligence reports.

Bachelor'S Degree, Information Technology

Diploma, Computer Network Security

Bachelor Of Science (Bs), Information Systems