*Strategic CSM of the Year Award FY2023**Presidents Club FY2023*Strategize with Handshake's F100 employer partners to ensure adoption, drive ROI, and build new early talent initiatives.Clients include UnitedHealth Group, General Motors, Pfizer, Johnson & Johnson, PepsiCo, Fidelity, and more.

Our mission is to democratize access to opportunity: to help every college student find the right job for them, no matter where they go to school, what they’re majoring in, or who they know.I work with our employer partners to ensure they achieve their goals, understand the value of their program, and make optimal use of the premium Handshake platform.I partner with dozens of companies across regions, sizes, and verticals, including 4 of the Fortune 10.

Ensured my clients got the most out of our software by:• Enabling their success through process consulting, product adoption, change management, and education/training.• Hosting custom, live, web-based training sessions tailored to their individual business and hiring needs. • Holding weekly live webinars and training sessions, diving into various topics, and leveraging expert-level knowledge of our product features. • Working closely with Support and Product; providing customer… Show more Ensured my clients got the most out of our software by:• Enabling their success through process consulting, product adoption, change management, and education/training.• Hosting custom, live, web-based training sessions tailored to their individual business and hiring needs. • Holding weekly live webinars and training sessions, diving into various topics, and leveraging expert-level knowledge of our product features. • Working closely with Support and Product; providing customer insight and feedback resulting in successful product enhancements. My passion project was the complete overhaul of the Help Center. Beyond developing written content, I personally recorded the instructional videos.Additional projects and contributions: • Proactively offered Quarterly Business Insights for our high-value customers, Account Reviews for at-risk customers, and custom training requests.• San Francisco lead for the "Win as One" Alliance Committee, an inter-office initiative to establish a stronger relationship with our parent company, Paycor.• Trained and mentored the newest members of the Customer Success team. Show less

Account manager for half of Hired's Los Angeles clients. My focus was onboarding and educating, recommending relevant candidates, client engagement, providing insights, overall account management, client satisfaction, and retention. I also attended local networking events to generate new business and contributed feedback to the engineering team to make Hired a more successful platform.

- Marketing Solutions -Provided our internal account teams and clients with digital marketing campaign reporting data, analysis, and ultimately insights leading to campaign optimization.Supported the Enterprise and Core & Emerging markets within the Technology, Professional Services, Government, and Education verticals. Some of my biggest clients included Cisco, SalesForce, and Oracle.

- Talent Solutions -Smiled and dialed: outbound cold calls, inbound warm leads, and hunted for new business within our existing customer base. I am most proud of helping lead the launch of a brand new inbound phone sales team.

- Promoted from Inside Sales Representative in December 2011 -• Sold full season, mini plan, and group tickets to all home games.• Top new sales performer; generated the most revenue of new hires in sales for the 2010-2011 season.• Used a grassroots approach to organize, market, and sell the first annual University of Arizona Alumni event. • Managed and maintained all client tickets and account information through Archtics CRM system.• Identified customer needs and… Show more - Promoted from Inside Sales Representative in December 2011 -• Sold full season, mini plan, and group tickets to all home games.• Top new sales performer; generated the most revenue of new hires in sales for the 2010-2011 season.• Used a grassroots approach to organize, market, and sell the first annual University of Arizona Alumni event. • Managed and maintained all client tickets and account information through Archtics CRM system.• Identified customer needs and interests via inbound and outbound phone sales, inside appointments and networking/business functions.• Coordinated with other departments (Public Relations, Premium, Stadium Operations) to fully service clients’ needs. Show less

- Premium Services -• Greeted the Luxury Suite, Dugout Club, and Prime Ticket Club clients, answered questions and assisted with special requests.• Facilitated seamless communication between Stadium Operations, Ticketing, Maintenance, Food Services and the Premium Sales department on all game day requests and issues.• Entertained clients and their guests on the field during batting practice and pregame activities.

• Excelled at customer service and driving sales; top store salesperson.• Performed daily store responsibilities including store open/close, shipment, stocking, etc.• Specialty duties for customers including gift wrapping and custom printing.

On-campus college internship.• Coordinated and organized local media contacts for chapter events. • Generated publicity for two national campaigns simultaneously.• Oversaw, mentored, and delegated work for media coordinators for each campaign.• Trained and advised a 15-member endorsement team.• Wrote news advisories and press releases for events.

Summer job during college.• Operated and coordinated Field Team of 5-8 canvassers working for national campaign. • Mentored and instructed new canvassers on Field Team. • Exceeded goal of fundraising $1000 each week.