Lisa Pierson Email & Phone Number

Silver Spring, Md, Us

● Educated IT vendors, CEOs, and technical account managers on DC procurement regulations. ● Liaised with agency CIO, IT directors, and managers to create procurement procedures. ● Developed and distributed IT training materials and programs to agency personnel.● Rolled out MS Office to over 200 agency personnel, authoring training material in collaboration with L&D teams for MS Office to ensure alignment with agency brand, process, and messaging.● Implemented an e-procurement system and functioned as the cloud-based administrator.Key Accomplishments• Created and distributed IT training materials and programs to provide education to agency personnel; wrote training material in conjunction with Learning and Development teams for MS Office rollout to over 200 agency personnel to ensure proper alignment with agency brand, process, and messaging.• Assisted in the implementation of an e-Procurement system. System administrator for the eProcurement cloud base system. Implemented MFA security in February 2021.

Reston, Virginia, Us

● Support and coach a 40-person team of research and strategy consultants on complex software acquisition and management● Migrated from Google Cloud to Microsoft Office, organizing staff training to champion transition● Guide IT suite build-out by identifying and procuring enterprise license agreements● Facilitate cybersecurity training to protect the company's brand identity and assets● Create the initial company website, expanding SharePoint site build-out for brand consistency

Collaborate with other agencies’ CIOs, Chief of Staff, directors, and managers on all procurement procedures and best practices. Identified, cultivated, and established enterprise licenses with global software vendors. Protected the OCTO’s brand with strategic agreements with global software manufacturers that positioned the District of Columbia as forward-thinking in our IT stance. Developed external vendor relationships for key strategic IT software procurements. Trained and presented agency CIOs to licensing.Key Accomplishments• Identified significant cost savings through leveraging large procurements, communicating with IT Vendors and 28 District Agency CIOs OCTO lead enterprise software initiatives. • Established the Microsoft Educational agreement for DC, resulting in $3.3M in cost avoidance.

● Partnered with 28 DC agencies to participate in the MS Volume Licensing agreement. ● Audited IT software for Microsoft licensing for 33 agencies supported by OCTO.Key Accomplishments• Created strategic partnership with 28 out of 33 District of Columbia Agency CIOs OCTO to participate in the Microsoft Volume Licensing agreement. • Establish the first DC Microsoft School Agreement.

Arnold, Maryland, Us

Maintained the digital database for the college’s digital employment applications. Maintained and updated digital job postings. Created graphic materials for college’s registration week. Supported faculty, staff, and students regarding job placement and employment services.

I helped establish Service Level Agreements (SLAs) and methodologies for corporate program management office. Managed project initiation, product release through implementation stages.I teamed with product management to create and release IP-based digital products and services. Created test scripts for a sale lead tracking digital solution and conducted manual testing of the scripts to create better order efficiency from sales to back office applications. Managed the joint application development (JAD) meetings with stakeholders as needed.I consulted with the CIO office on their Statements of Work and advise vendors on the solicitation process. Major accomplishment - As lead project manager for the Manual Final Bill initiative, I was able to obtain corporate recovery of over $2 million in lost revenue.

As a business analyst, I initiated the Software Development Lifecycle (SDLC) to project kickoff. Organized and conducted project status meetings, and created and updated the project plan. Crafted user requirements for internal digital applications and in-house development projects Co-chaired changed control board meetings with the head of the software development team to manage changes to existing applications and projects.Worked with software developers to ensure projects were on time and budget. Analyzed the IT market for best practices in software applications and best practices. Ran and reported on monthly metrics on projects for the Program Office.

Masters Of Science, Information Technology - Technology Management

Bachelor Of Arts, Communication Arts