Lisette Lopez Email & Phone Number

Owned the Product Roadmap for GetACP.org, which reached 142K users, a tool to help users understand if they qualify for a federal benefit. This involved working with internal and external stakeholders to drive traffic to GetACP and measure the success of the product through analytics tools. It also included a full redesign and pilot of the platform via a partnership with the FCC to convert GetACP into an enrollment web app for a federal benefit which cut down qualification time from 21 minutes to 5 minutes.

Led product development of an end-to-end automated process flow using BPMN software which allowed for just-in-time creation of actionable tasks.

Los Angeles, California, United States

Scoped business processes for automation feasibility and impact. Automated business processes using RPA and BPMN software tools.Contributed to development of API service to replace RPA tools from outside vendors, resulting in reduced overhead.

Greater Los Angeles Area

Design Lead- Helped develop Ecommerce implementation strategy; identified process improvementopportunities, managed job flow, refined project Standard Operating Procedures (SOPs), fielded designquestions, created an improved tool for Project Management team to present pre-construction costs and compiled information for company stake holders. The project resulted in an improved understanding of customer system sizing preferences to be implemented in future Ecommerce development and helped identify opportunities for process improvements.• Analyzed electrical systems to determine installation of Energy Storage Systems and draw NEC/IEBCcompliant plans.• Developed training for designers on new software tool; this resulted in adecrease of customer home visits which improved customer experience and lowered overhead costs.• Designed +1000 solar projects with +525 installs for residential homes which included CAD modeling,structural analysis and electrical drawings.• Maintained consistent quality with over 95% of jobs free of field errors.• Ensured that designs complied with customer requests, city requirements, and NEC code.• Communicated project details across teams to ensure customer satisfaction and error free install.

Greater Los Angeles Area

Used Autocad and custom software tools to design +1000 residential roof top photovoltaic systems.Prepared drawings for permitting process and ensured they met all local AHJ requirements.Managed project changes to ensure permitting, installation and inspection occurred in a timely manner and met customer expectations.

Panama

Worked in a remote indigenous community of ~900 people to improve WASH.Held business management workshops for +60 women involved in business co-ops.Identified and collaborated with community groups to manage projects for improvement of community health and sanitation infrastructure.Collaborated with local school to teach +70 middle school age students reproductive health and life planning.Tripled the number of community grassroots fundraising events.

Cambridge, Ma

Co-taught basic Civil Engineering and Mechanical Engineering concepts to 30 high school students.Developed content for and led SAT prep sessions.Monitored student progress and tutored students on program and school subjects. Managed student projects and introduced different manufacturing methods.

Cambridge, Ma

Co-led the creation of an online community for 60 high school seniors nationwide which tripled the impact of MIT's Office of Engineering Outreach Programs.Developed community guidelines and online material to aid in the college application process and expose students to university level topics.Managed and trained 12 facilitators for th community.Aided in planning and logistics for on site conference. Served as key contact for parents and students.

Cambridge, Ma

Co-taught a short introductory course on rapid prototyping methods in mechanical engineering for 10 students. Covered topics such as: 3D CAD modeling, 3D printing, mockups, etc.

Cambridge, Ma

Instructed 30 students on basic principles of design and manufacture.Supervised the class project in which students designed and built a robot. Oversaw all machining processes done in class. Additionally, counselled and served as a residential advisor for 72 students involved in this six week program.

Bachelors Of Science, Mechanical Engineering

Activities and Societies: La Union Chicana por Aztlan(LUChA), MAES

High School

Activities and Societies: Interact, VIRAGO (Women's Empowerment club), Environmental ClubValedictorian