Belayer of children and tweens 🧗‍♂️

• Served as project liaison between data team and business operations in the development of multiple software applications, reporting and data engineering projects, improving communication and speeding up development time.• Authored technical requirements, refined use cases and built test cases for UAT and QA for an enterprise .NET software application that identified high risk loans, improving performance of financial products by more than 5%.• Gathered, analyzed and refined user needs into requirements for ETL data loading projects in support of a unified data landscape, reducing dependence on multiple spreadsheets.• Utilized Azure DevOps for end-to-end Agile project management, including backlog management, user story creation, and acceptance criteria definition, ensuring streamlined collaboration and efficient delivery.• Produced documentation for business and systems flows, Entity Relationship Diagrams, logical data models, and best practices.

• Lead analytics and data initiatives supporting USTA's enterprise software rating platform, facilitating more than 2.5 million unique recreational experiences annually, increasing consumer engagement and administrative ease of use with our data product.• Built a reproducible analysis, using SQL and Python, combing multiple datasets and sources to evaluate and test a new third-party rating system. Designed a predictive analysis model to forecast ratings using Python to improve rating accuracy in two years affected by limited results due to the pandemic for over 300,000 players.• Provided critical data analysis and communicated results to senior and executive leadership in decision- making on high visibility projects and program evaluations, enabling decisions to be grounded in quantitative research.

• Worked within a collaborative group of engineers, developers, project managers, and business subject-matter experts in order to execute an annual software launch, adhering to a challenging timeline from staging to production, resulting in the successful delivery of a highly anticipated data product to over 300,000 consumers.• Documented requirements to implement software enhancements to TennisLink, supported in UAT and QA to ensure accuracy and reliability.

• Served as the go-to resource for data related inquires, supported Data Management by participating in UAT and QA to ensure data quality and resolve issues, interpreted evolving regulations and effect of regulation changes.

Taught tennis and supported academic and life skills instruction for The Tennis Works program.