Lynette Johnson Email & Phone Number

Administrative assistant for the claims area at one of Westfield's regional service offices

Excelsior, Mn

Director of the adult choir for the traditional worship service. Working in collaboration with our Traditional Worship Coordinator, plans and leads weekly rehearsal and directs the choir during Sunday services and other worship events. Leading this small but dedicated group and seeing how God works to pull everything together from week to week continues to amaze me.

• Founding member/singer• Over 25 years experience singing in professional choirs. • Frequest solost, with excellent sight-reading skills, broad vocal range, and honed musical instincts.• Enjoys communicating through the choral art and contributing to meaningful performances

Obtained permission from copyright holders to use their copyrighted material (text, photos, music, etc.) in Augsburg Fortress publications. Also coordinated and trained staff regarding records management, managed our offsite archives, and conducted initial trademark searches as requested. Created and used Microsoft Access databases for my work. (I love writing macros!)

• Developed choral skills to a high level under this world-renowned director• Frequent soloist on recordings• Enjoyed singing in both the soprano and alto sections of the choir over the years• Toured extensively with this group, including permances at the Ravinia Music Festival, the 2nd World Choral Music Symposium in Stockholm and Helsinki, and with the Minnesota Orchestra at Carnegie Hall.

• Created and used MS Access database for receipt and processing of manuscripts submitted for consideration• Processed contracts• Generated correspondence on behalf of editors• Created purchase orders in Oracle and processed related invoices• Provided backup telephone support for editors• Created database queries to identify publications for targeted product listings

Greater Minneapolis-St. Paul Area

Provided customer service to trade customers, including processing incoming orders by phone, mail, and fax. Maintained files for orders and returns. Utilized data entry and problem-solving skills to assist customers in locating and ordering appropriate materials to fit their needs.

Greater Minneapolis-St. Paul Area

Processed, tracked, and maintained records for credit/reward program for select accounts. Also assisted retail staff as needed with customer service for in-store customers.

Greater Minneapolis-St. Paul Area

Provided customer service for choral music orders via phone and in person at retail location. Assisted customers in locating music to fit their needs, also assisted with stock shelving, returns, and support for annual music clinics and retail inventory.