Lloyd Thomas Email & Phone Number

Cardiff, Wales, United Kingdom

Cardiff, Wales, United Kingdom

Cardiff, Wales, United Kingdom

Cardiff, Wales, United Kingdom

• Design and actioning project plans for qualified processes suitable for automation. Actively monitoring progression, confirming pre-agreed client tolerances are not breached
• Gathering and preparing required artefacts for transition from solution build to ongoing support teams once released to production. Monitoring all onboarding activity to ensure transition between teams is seamless and.
• Conducted risk controls assessments at both project and department level, providing feedback and recommendations to improve current risk threats

Cardiff, United Kingdom

• Managing the creation of an automation centre of excellence from an embryonic to fully stabilised support centre, tripling the headcount in less than one year
• Implementing processes and artefacts across multiple business regions, including: governance; risk; operations and finance
• Operations manager for a technical development and support team. Providing quality assurance, monitoring/forecasting capacity and training requirements, and overseeing change and implementation requirements
• Business relationship manager for both internal and external clients, frequently providing projects updates and services review, and primary contact/escalation for multiple projects simultaneously
• Compiling process reviews and analysis for efficiency improvement recommendations

Cardiff, United Kingdom

• Lead Robotics Process Automation (RPA) developer. Participated in large scale projects and proof of concepts for clients in various sectors, including: banking; telecommunication and pharmaceuticals throughout the UK.
• Managing A team of automation developers completing internal/external projects using RPA software or other automation techniques (VBA, C# applications etc) across the UK. Completing workshops displaying automation.
• Extraction/manipulation of data from in house/third party platforms (such as mainframes, SAP and third party internet database websites).

Cardiff

• Manipulation of client finance reports using:SQL; VBA; Cygwin; Outsystems; Monarch and Excel software programs
• Ensuring completeness of data using basic accountancy skills, providing auditors with detailed explanations of identified queries to investigate
• Communicating with clients directly when investigating completeness, extraction of data from finance software systems
• Facilitate software program training to new employees and contractors

• In depth analysis of profile data to identify trends and anomalies, translating this into a practical ‘ business document sent to clients
• Responsible for maintain a large intricate client database, consisting of various data types, to a high degree of accuracy which can be Government audited without notice
• Facilitating and chairing regular forecasting meetings with clients
• Working across team boundaries to build and strengthen working relationships both internally and externally
• Utilising pre-existing IT resources to add further value to company processes and procedures
• Maintaining an up-to-date knowledge of government legislation and technologic developments within the marketplace

Cardiff

• Processing utility invoices on behalf of clients to a high standard of accuracy whilst supporting any and all activity in regards to correction of billing, issuing reports and facilitating payments
• Given regular solo projects investigating specified areas of the data portfolio in order to identify ‘ data estimation queries, creating savings for the client
• Supporting new global business developments by creating cost/benefit/risk case studies
• Financial awareness, the impact and consequences of regular and accurate invoices

Bachelor Of Applied Science (Basc), Mathematics

Activities and Societies: Treasurer of rock climbing society, ultra-distance runner in Swansea Harriers

Education record