• Operate and maintain a live, virtual, and constructive distributed test environment to train and evaluate air traffic controllers and conduct airport operations research.• Configure, test, and implement Terminal Flight Data Management/digital flight strips at San Francisco Bay Area international airports.• Total overhaul of simulation software/hardware while maintaining backwards compatibility and integration of new technologies to enable higher fidelity training and conduct new human factors, automation, and safety research.• Create, test, and optimize location-specific and focus-specific training scenarios.• Compared, validated, and implemented project management and issue tracking software.

• Maintained exabyte-scale storage across redundant and distributed or isolated networks including on-premises and co-located datacenters.• Delivered 99.9999% system uptime on storage, compute, and networking for high availability converged infrastructure and hyper-converged infrastructure.• Developed channel partnerships, increasing revenue and customer satisfaction.• Self-directed fulfillment of strict SLA deliverables and deadlines.

• Advised on and oversaw implementation of best security practices to protect client intellectual property through all stages from concept and design to production and deployment; ensured compliance.• Identified stakeholders and switched business language as appropriate to collaborate with and influence key decisionmakers, engineering teams, clients, and vendors.• Conducted meetings with process and product owners to gather project requirements and prepare information security deliverables.• Examined governance of resource allocation in multi-business organizations through client networks of decision-making and communication channels.• Deployed SaltStack configuration management and data at rest encryption across 1,500 client work devices. Ensured keychain management and stored keys in Active Directory and Crypt2.• Created technical training, documentation, and implemented new internal procedures to refine deployment strategy for worldwide configuration adoption.• Conducted benchmarks to identify optimal and secure supply chain organization; maintained relationships with internal and external customers and vendors.• Splunk searching and reporting and event-driven automated remediation.

• Cross-functionally contributed to a wide variety of projects over five years with increasing levels of responsibility.• Proven record of working well with new and established teams and picking up the tools necessary to accomplish objectives.• Demonstrable familiarity with large corporations, government agencies, and security practices.• Created documentation for procedures, research reports, and system requirements.• Assisted with outreach events, including the 75th Anniversary Open House which drew 150,000 visitors in a single day, and NASA SpaceApps, the world's largest hackathon.Projects: (See "Projects" section under Accomplishments for details and links.)Unmanned Aircraft Systems IntegrationVehicle Systems Safety TechnologiesNext-Gen Air Traffic Control SimulationReduced Crew Concept of OperationsFrankenEye UAV PrototypingInternational Space Station Attitude Control SoftwareExtraterrestrial Remotely Operated Vehicle Simulation

• Organized parties with clients and entertained guests to ensure customer satisfaction; some travel.• Role required high adaptability to fulfill changing customer specifications, and impeccable customer service attitude.