Product Owner
CurrentProduct Manager developing a Case Management Platform at HDB.Key responsibilities include:- Strategic Vision: Leading the development of a unified case management platform.- Stakeholder Engagement: Collaborating with process owners and case officers to align the platform with organisational goals and resident needs.- Capability Development: Developing the capabilities of the internal platform team on building a sustainable platform for the future. - Service Excellence: Implementing strategies to improve customer service and operational efficiency.Transformation Consultant implementing OKRs in SBFKey contributions include:- OKR Implementation: Guiding the transition to an OKR-based performance management system.- Strategic Alignment: Ensuring organisational goals are aligned with key results to drive measurable outcomes.- Change Management: Facilitating workshops and training sessions to embed OKRs into the organizational culture.- Performance Tracking: Developing tools and processes for tracking progress and measuring success.