Lauren R. Email & Phone Number

Georgetown, Tx, Us

Round Rock, Texas, United States

- Oversee the planning, organizing, and managing of all store activities, procedures, and policies- Assign and direct work activities for team members to ensure delivery of services, sales, and customer service- Conduct hiring and training of new employees for the sales floor and other departments- Correspond with publishers for ordering, invoice reconciliation, and product inquiries- Provide remote support daily to other store locations and management team members and in person support as needed

Austin, Texas, United States

- Maintained a working knowledge of all departments in the store to provide daily support, direction, and guidance to customers and team members- Assisted management team with the daily operations of the store- Acted as Manager-on-Duty in absence of a management staff- Assigned and directs work activities for booksellers to ensure delivery of services, sales, and customer service- Maintained a presence on the sales floor to greet customers, answer questions, and assist with purchases of merchandise or services when necessary- Managed customer and/or employee issues appropriately, timely, and with respect- Assisted with training new employees for the sales floor or other departments- Maintained an appealing sales floor-- shelf, arrange, clean, and organize product or space within the store- Assisted with processing sales transactions involving cash, credit, or financial aid payments

Austin, Texas, United States

- Maintained a working knowledge of all departments in the store to provide daily support, direction, and guidance to customers and team members- Assisted management team with the daily operations of the store- Acted as Manager-on-Duty in absence of a management staff- Maintained a presence on the sales floor to greet customers, answer questions, and assist with purchases of merchandise or services when necessary- Managed customer and/or employee issues appropriately, timely, and with respect- Assisted with training new employees for the sales floor or other departments- Maintained an appealing sales floor-- shelf, arrange, clean, and organize product or space within the store- Assisted with processing sales transactions involving cash, credit, or financial aid payments

United States

- Edited and proposed revisions for designated sections of several white papers- Papers were a part of an international accountability project, specific details not available until after publication- Service was completely volunteer based

North Central Region, United States

- Facilitated and led discussions with prospective community partners to generate future team sponsorships between the program and local nonprofits and government entities- Disseminated program information and project application processes to targeted nonprofits/government entities via cold calls, cold emails, and formal presentations- Conducted community needs assessments with community/sponsor representatives- Researched and compiled list of organizations within each community served to determine potential candidacy for outreach/recruitment, according to program criteria- Updated program outreach databases by collecting and verifying company and contact details of various organizations through cold calls/emails and research

North Central Region, United States

- Conducted project promotion and community outreach through appearances on public access radio, tv interviews, recruitment events, and local community partners' monthly town hall meeting- Digitally chronicled all team service activities and generated social media coverage in form of photos, videos, and organic posts- Researched and documented all local community print and electronic media coverage of team activities at each project site

San Antonio, Texas Area

- Assisted professor with sourcing, vetting, categorizing, and synthesizing research materials into a curated reference list for use in a published academic manuscript- Identified and analyzed targeted linguistic trends to develop a growing bank of research terminology- Crafted a separate, branching research project around one of these linguistic trends- Presented research findings to visiting summer research cohort and attending professors- Developed an organizational system to categorize all sources and analytical findings and to track overall research progress

San Antonio, Texas, United States

- Assigned and directed editing activities of editorial team- Monitored team to ensure the adherence to established editorial practices, meeting of deadlines, and the quality of selections for publication- Provided suggestions and constructive feedback to editorial team- Jointly led team meetings with other team leaders to approve the design, style, tone, and appropriateness of selections for publication

San Antonio, Texas, United States

- Collaborated with team to develop standard for page layout for print run of magazine- Designed and formatted a quarter of the pages- Implemented and offered constructive feedback during individual and group critique sessions

San Antonio, Texas, United States

- Liaised with local non-profit to facilitate community involvement and professional connections- Developed and implemented marketing strategies with team- Drafted community outreach emails, designed promotional flyers/leaflets, and conducted canvassing in local areas

San Antonio, Texas Area

- Conducted a large scale trend analysis project and presented findings to executive director- Performed promotional duties for company events/classes, including flyer design and distribution, drafting community outreach emails, and registering literary events on local promotional platforms- Inputted collected survey information to company database and extracted relevant data for trend analysis- Monitored phones to respond to patron needs such as filing subscription payments and ticket sales- Helped set up and staff select company events/fundraisers- Maintained organization of work environment and supplies

San Antonio, Texas Area

- Reconciled invoices and receipts and updated this information into the relevant office databases- Maintained the organization of all Trinity University faculty and staff’s physical financial records- Processed all office related mail and distributed documents to six additional departments daily

Killeen, Texas, United States

- Researched and cataloged over 12,000 books and select number of art pieces during liquidation of private two-story storefront- Assisted 50 customers daily and performed sales totaling up to $5,000 routinely- Maintained organization and cleanliness of storefront environment to promote sales and customer safety- Monitored storefront security while conducting other duties during business hours

Round Rock, Texas, United States

- Led and supervised challenging recreational activities for 30 children ages 10-11 years old- Collaborated with a team of 6-8 camp staff to develop and execute plans for daily activities- Mediated disputes and conflicts between campers to ensure a peaceful environment

Bachelor Of Arts - Ba, English Language And Literature/Letters | Minor: German Studies, Graduate

Activities and Societies: Mellon Initiative, Phi Beta Kappa, Delta Phi Alpha (National German Honor Society), Sigma Tau Delta.

Study Abroad, Language And Diversity, Senior

Activities and Societies: IES Study Abroad sponsored field trips to other cities and countries This study abroad semester in Germany was.