Lockley Gentes Email & Phone Number

Phoenix, Arizona, United States

- Provides administrative direction responsible for the planning, direction, and overall administration of the information technology services for the Department. This includes computer system operations, help desk, data centers, cyber security, computer program development and maintenance, technical service functions, and data communications network.- Additional responsibilities include serving as the Department's Chief Information Officer.- Responsible for strategic oversight and planning as well as tactical planning for the Information Management Bureau (Information Technology) within the department.

Glendale, Arizona, United States

Part of technology team that supports the Glendale Police Department at the City of Glendale• Promoted to Senior position for exceeding expectations in the areas of customer service, decision making, continuous learning, and teamwork. Part of a team that received the 2019 Meritorious Unit Award from Police Chief for positively impacting the Police Department• SME and technical expert for Police Applications including CAD (Computer Assisted Dispatch), Mobile CAD system used by Patrol, RMS (Police Records Management Systems), Jail Management System, Interfaces to various agencies (State and Federal) as well third party vendors, Real Time Crime center Command Central video surveillance systems.• Devise strategic and tactical solutions in conjunction with other Departments within the City, including City IT.• Recommend technology and solutions to Police Executives considering many factors including feature set, business need, internal capabilities, budget and overall strategic direction• Provide lead and direction to staff including training• Provide integration expertise for sharing data in Police Applications/Systems/Databases with internal departments/systems and external agencies systems• Application support for 911/Dispatch call center, Police Patrol, Police Records, Police Investigations, Police Detention/Jail, Police Forensics, Police Property/Evidence and Police Administration departments.• Work alongside City IT to facilitate projects for setting up new applications as well as managing/changing existing applications• Collaborate with vendors including Intergraph/Hexagon (CAD/RMS/Jail+Interfaces), Motorola (CAD/RMS/Jail+Interfaces/ILPS/ALPR), AXON (Taser, Evidence/Interview Room), Genetec (Omnicast/Security Center), Appriss (Victim notification) on initial system implementations as well as supporting/troubleshooting/enhancing existing systems

Peoria, Az

Sole Proprietor of a consulting company that provides IT consulting and computer programming services.• Utilized web development and programming skills to provide various clients with database driven web solutions, contributing to increased revenue for the client.• Improved employee performance by efficiently managing IT hardware and network support. IT support consisted of administering office servers, purchasing oversight, hardware and software support as well as troubleshooting technical issues.• Hosted and managed client websites as well as providing programming, development and support for the sites. Website development includes sites for E-Commerce, Travel, Affiliate/referral, Author, Auction, and small business company websites. Management of some websites includes server administration (hardware and software--VMware ESXI host with LAMP stack).• Providing IT Support for Windows network (Windows 2003/2008/2012, Exchange Server, Windows XP/7/8/10 Clients, Hyper-V Management). Includes application/software and hardware and network support.

1606 W Indian School Rd

Provided Project Management and IT Support for Arizona Chapter National Safety Council. A non-profit company focusing on Safety programs and training. Safety fields include, driver training, work/occupational safety, health and emergency safety.

Scottsdale, Az

• Worked as the key contributor for programming and support of CEO’s Blog.• Developed and implemented solutions on blog software in a multi-server environment. Concentrated efforts to ensure efficiency of programming in a high traffic environment during specific events over the course of the year. • Programming and support was done in PHP (as well as JavaScript and AJAX) along with MySQL database support. Used Subversion as the version control system.

Co-founder for PopularChristian.com. An online christian gift store.Responsible for technology infrastructure, systems programming and integration.

Owner and operator for WorshipMusic.com. An online christian music resource store specifically suited for worship music and resources.Responsible for technology infrastructure, company purchasing, systems programming and system integration.

Provided consultation and programming to fortune 500 clients within the USA for customization of large-scale CRM solution.Startup Consulting company FourthTier, was bought out by Keane after a couple years. Consultants provided support and integration for CRM package from Scopus Technologies. Scopus was later bought out by Siebel Systems.

Provided internal software engineering and support to other Honeywell engineers and divisions.• Enhanced productivity of other Honeywell engineers by providing custom application tools.• Contributed to the company's technology direction by evaluating, selecting, and training others on new software tools and enterprise systems.• Provided an innovative solution to retrieve data from legacy hardware that was not previously possible. This further supported other software engineers' use of the legacy hardware.

Calgary, Canada Area

• Responsible for programming internal government applications and systems for use by other government employees. Details include:• Maintenance of 10 systems for 3 different departments. Also responsible for the development of new code for the Corporation Internal Mail Room—which was a system designed to produce management reports detailing the processing of the internal mail.• Languages used include COBOL, JCL, NATURAL, CICS and REXX, in an IBM mainframe environment (IBM 3700).