Operations Manager
CurrentMonitored and maintained day-to-day finances and overall balance sheet to consistently beat budgeted profitability while in the midst of a freight recession, tanking revenue potential. Frequently analyzing performance and identifying key areas for improvement. Implemented new methods to track KPIs to meet changing customer expectations. Led hiring and firing processes to maintain a strong, reliable driver fleet in the face of customer turnover and slowdowns in dedicated freight. Spearheaded a safety culture resulting in region-leading safety performances despite operating one of the most potentially dangerous work segments.