- Collaborated in a team of 25 while exceeding expectations of operational demands by mastering multiple customer service roles including order-taking, payment processing, food distribution, and hosting resulting in seamless and efficient service. - Managed high-volume cash transactions between $150 and $1,000 within a 3-hour timeframe, ensuring accuracy, compliance, and smooth front and back-end handling to optimize customer service.- Prioritized guest needs in a high-traffic, customer satisfaction-driven environment by providing attentive table service, personalized recommendations, and prompt issue resolution, improving dining experience and earning consistent positive feedback from guests.- Upheld rigorous food safety standards per California Food Handler’s guidelines and executed thorough custodial tasks across all facility areas, ensuring a pristine and welcoming environment for guests and staff.