Lokesh Kumar Email & Phone Number

Hyderabad, IN

Hyderabad, Telangana, India

Passionate about driving customer engagement and satisfaction, I specialize in developing and executing strategies that build strong customer relationships and foster loyalty. With a deep understanding of customer needs and market trends, I create impactful marketing programs that resonate with our audience and deliver measurable results. At Keka, I focus.

Hyderabad, Telangana, India

I was promoted to the role of Subject Matter Expert (SME) in the Customer Success, specifically within the Enterprise segment. I was fortunate to join a team comprised of seasoned professionals, each with over a decade of experience. This environment allowed me to contribute by assisting my colleagues in resolving their queries and conducting training.

Hyderabad Area, India

- Assisting customers by addressing their inquiries and offering optimal solutions or workarounds through email, phone, or chat.- Functioning as a consultant to guide customers in policy setup.- Conducting a thorough analysis of client data before commencing the onboarding process.- Implementing the Keka Software comprehensively within the client's system.

Chennai, Tamil Nadu, India

I worked as Process executive for 9 months here where my job was to track the metrics of nearly 50 Ad campaigns daily.