Andrea is a Customer Experience and Marketing professional with a demonstrated history proving customer-first passion drives success across all industries, with her background in television, music and automotive. Andrea is passionate about innovation and implementation in the social space, and has played an integral role in partnering with vendors to select and launch new technology in order to improve channel efficiency and most importantly, the customer experience. Skilled in Social Media, Digital Marketing, Sprinklr, Salesforce.com, Client Account Management, Customer Service and Success. Prior experience includes, CNN, Cartoon Network, Keith Urban, Lady Antebellum, Faith Hill, Nissan and INFINITI.