Loren E. Email & Phone Number

Auckland, New Zealand

• Responsible for providing the upmost of Customer Service and safety to all Passengers and crew onboard wide body fleet-A330-200/300, B787, A380Q/R, Endorsed• Travel Internationally within the Qantas network• Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.• Increased customer loyalty through personalized interactions, promptly attending to concerns, and resolving issues professionally.• Maintained cabin safety by conducting pre-flight checks, adhering to airline policies, and following emergency procedures when necessary.

Wellington, Wellington Region, New Zealand

• Developed and maintained a courteous and effective classroom environment• Carried out day-to-day duties accurately and efficiently with the students• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.• Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.• Adhered to NZQA Approved Curriculum to achieve required level certifications for Levels 2,3,4 and 5 students.• Performed regular Literacy and Numeracy ,to ensure the purpose of the testing is supporting student learning and development

Melbourne, Victoria, Australia

I was lucky to attain a position with Altara as Casual Cabin Crew for Jetstar, Melbourne Based.It was the time of Covid and I wanted to get back in the air with a major company.I was only here temporarily as I went to New Zealand for a holiday, yet ended up staying there due to the lockdown in 2021 and eventually ended up being offered a full time job back in Wellington as a Flight Attendant trainer for a private organisation.Appreciated my time back at the star, for the short time I was Melbourne based, I enjoyed my experience.

Melbourne, Victoria, Australia

• Operated on the A319 aircrafts, I was Responsible for the smooth running of crew and passengers, on and off of the aircraft.• Managed onboard inventory, minimizing waste and maximizing cost-effectiveness of inflight services.• Led pre-flight briefings for Cabin crew members, outlining expectations and responsibilities for each flight.• Implemented safety protocols, ensuring compliance with airline regulations and maintaining a secure environment for passengers.• Mentored junior cabin crew members, fostering professional development and growth within the team.

Wellington, Wellington Region, New Zealand

• Followed company regulations and rules to promote a safe environment for travellers and employees onboard the Boeing 737-800 aircraft• Enhanced customer satisfaction by providing exceptional in-flight service and addressing passenger concerns promptly.• Maintained cabin safety by conducting pre-flight checks, adhering to airline policies, and following emergency procedures when necessary.

Singapore, Singapore

I wanted to try something different, therefore I became an intern for a Holistic Consultancy in Singapore, specialising in alternative treatments to aid with healing our emotional health and overcoming our own personal blocks in life.I learned the beginnings of being able to operate a business, yet also I was shown the ropes of being able to also operate a business from the inside out and also aid in helping with clients therapies.What an experience, one which took me to Bangkok and also had me stay in India for 1 month undertaking a yoga retreat and backpacking.

Darwin, Northern Territory, Australia

I was responsible for the effective safety and the upmost of Customer service to passengers travelling onboard the Embraer 190 and 170 aircrafts.I operated as a Solo cabin crew onboard the Embraer E190 Brasilia Turboprop and also as Dual crew onboard the Embraer E170 Jet.Such a good experience! Enjoyed having a mix of being endorsed on both aircraft.I was offered an internship to stay in Singapore, so I left Airnorth to go and pursue that.

Auckland, New Zealand

I was a young lady venturing out into the big world! I learned so much about the industry here as crew and it was a profound experience.I was responsible for the safety of passengers and crew onboard, as well as the professional service offered during flight.

Certificate In International Flight Attending

Attained a certificate in International Flight Attending. Completed this four month course, covering modules which contributed.

Culinary Arts/Chef Training

London, City and Guilds Certification in Culinary Arts