Case Management
• Managed portfolio of FHA (Federal Housing Authority) residential loans from homeowners requesting modifications.• Utilized a variety of systems to obtain daily reporting and workload.• Established professional relations with CRM's business partners to obtain required documentation• •Processed all loan modifications for Making Homes Affordable per underwriting requirements and guidelines• Identified and communicated best practices to increase overall… Show more • Managed portfolio of FHA (Federal Housing Authority) residential loans from homeowners requesting modifications.• Utilized a variety of systems to obtain daily reporting and workload.• Established professional relations with CRM's business partners to obtain required documentation• •Processed all loan modifications for Making Homes Affordable per underwriting requirements and guidelines• Identified and communicated best practices to increase overall production.• Prioritized and managed daily case loads for loan processing.• Verified accuracy of all financial documents for accurate calculations by Underwriting. Show less