Case Management
- Managed portfolio of FHA (Federal Housing Authority) residential loans from homeowners requesting modifications.
- Utilized a variety of systems to obtain daily reporting and workload.
- Established professional relations with CRM's business partners to obtain required documentation
- Processed all loan modifications for Making Homes Affordable per underwriting requirements and guidelines
- Identified and communicated best practices to increase overall… Show more
- Identified and communicated best practices to increase overall production.